Personal Lines CSR

Job Description Personal Lines Customer Service Representative (Entry-Level) Job Summary Seeking a motivated and detail-oriented Personal Lines Customer Service Representative to join a close-knit team. This entry-level role offers significant room for growth within a supportive and collaborative environment. As a key member of a Personal Lines department, you will assist with managing personal insurance accounts, providing exceptional customer service, and supporting various administrative tasks. Compensation Package Salary Range: $45,000 - $63,000 annually (commensurate with experience; preference to stay under $60,000 but flexible for highly qualified candidates). Bonuses: Monthly growth bonuses based on team performance and annual holiday bonuses. Responsibilities Manage personal lines insurance accounts, including auto, home, and recreational vehicles (boats, RVs, etc.). Process policy changes, cancellations, and payments. Assist with downloading reports and other administrative tasks as needed. Provide exceptional customer service by addressing client inquiries and resolving issues promptly. Support the quoting process for new and renewal business. Collaborate with team members to achieve monthly goals and contribute to the overall success of the agency. Qualifications/Requirements Licensure: Active Property & Casualty (P&C) license required. Experience: Minimum of 1 year of experience in personal lines insurance, preferably with an independent agency. Technical Skills: Familiarity with AMS360 software is preferred, but training will be provided for the right candidate. Key Attributes: Dependable and reliable. Strong attention to detail and organizational skills. Excellent communication and customer service abilities. Willingness to learn and adapt in a dynamic work environment. #J-18808-Ljbffr The Jonus Group