Specialty Pharmacy Technician

Specialty Pharmacy Technician

Pay Range: $24.17 to $35.53 hourly

Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Position Summary:

The Specialty Pharmacy Technician obtains referrals and clinical progress notes, completes prior authorizations, ensures proper documentation in all relevant platforms, communicates with medical staff and patients, and dispenses specialty medication prescriptions in accordance with all applicable practice standards under the direct supervision of a Specialty Clinical Pharmacist.

Your contribution to the team includes:

• Comply with all federal, state and agency regulatory standards as related to specialty pharmacy practice.
• Dispense medicine prescribed to patients according to the instruction/supervision of the specialty Pharmacist. This entails data entry, including insurance input and billing, counting, labeling, and packaging.
• Process third party insurance claims online and complete prior authorizations as necessary.
• Research all available sources and apply available patient assistance programs to ensure patient access to specialty medications
• Answer/triage phone calls from patients and medical staff.
• Answer nonclinical questions for patients or providers, or refer them to the Specialty Clinical Pharmacist
• Arrange all medication shipments and deliveries, including packaging and facilitating deliveries through external vendors and internal couriers, to be executed on time, and in accordance with all internal shipping standards ensuring all temperature sensitive shipped specialty medications meet necessary stability standards. Participate in internal cold chain and other testing procedures, including validation of new shipping supplies
• Perform all necessary calls to patients as part of the refill process; document information in relevant platforms like dispensing software, care planning platform and EMR as necessary.
• Return prescriptions to stock as needed per Pharmacy procedure.
• Obtain referrals and patient consult notes from multiple medical organizations and upload information on to relevant data platforms
• Document relevant patient and outside/internal provider encounters in internal systems like EMR, dispensing software and care planning platform
• Assist with gathering data and compiling reports as directed.
• Order, receive and stock medications and supplies from wholesaler's and/or distributors; manage medication inventory on daily basis including but not limited to all functions related to expired and outdated products for reverse distribution, inventory management system-Datarithm, DSCSA compliance monitoring system Advasur 360, ensure that all on hand quantities of medication within dispensing software are accurate.
• Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
• Demonstrate respectful, professional and appropriate behavior that supports a team-oriented work environment.
• Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services.
• Perform other duties as assigned by supervisor.
• Attend staff meetings, in-service meetings and any other meetings or trainings as required.
• Provide training to other technicians for coverage or onboarding new specialty technician staff

Must have's you'll need to be successful:

• Pharmacy Technician Certification from accredited pharmacy technician program. Three (3) to five (5) years related experience preferred; or equivalent combination of education and experience. Must submit pre-employment drug testing resulting in negative outcome.
• Ability to read and comprehend instructions, short correspondence and memos. Must be a great listener, capable of empathy and patience. Confidence, friendliness, and outgoing personality is an asset. Must be able to effectively communicate with patients as well as various levels of internal and external colleagues. Must be able to document thoroughly. Bi-lingual is preferred.
• Work assignments are routine and regularly recurring and require attention and concentration. Planning discretion and consideration are necessary to adequately carry out work activities. Able to perform multiple tasks at a high level during busy and stressful periods of the day.
• Possess intermediate to advanced operating knowledge of computers. Three to five years of experience with computerized pharmacy software preferred. Knowledge and experience in processing prescriptions including problem-solving third-party issues is required. Ability to learn and operate EMR and care planning platform is required. Working knowledge of Microsoft Access© and Excel© preferred.
• Maintain current WA state Pharmacy Technician license in good standing.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.

At HealthPoint, you'll find more than a job - you'll find meaningful work that strengthens the health of the communities we serve across King County. We're proud to invest in our employees by offering a comprehensive benefits package that supports your health, financial well-being, work-life balance, and professional growth.

Benefits-eligible employees enjoy:

Comprehensive health coverage – Medical, dental, and vision insurance for employees and eligible dependents, plus HSA and FSA options.

• Financial wellbeing – Employer-paid life insurance, AD&D, disability coverage, and a 401(k)-retirement plan with employer match.
• Time to recharge – Generous Paid Time Off (PTO), Extended Illness Time Away, eight (8) paid holidays, three (3) floating holidays, Compassion Time Away, and Opportunity Time Off for extended personal time away to rest and recharge.
• Well-being resources – Employee Assistance Program (EAP), employee wellness program, and access to voluntary benefits including supplemental life, critical illness, accident, identity theft, and pet insurance.
• Career development – Professional development, ongoing learning, and opportunities for career growth within a mission-driven organization.

Join a team that is committed to improving health equity while making a lasting difference in the lives of our patients, our communities, and one another.

Immunization Requirements:

As a condition of employment, all new hires must provide proof of required vaccination and/or immunity for:

• COVID-19 - HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. Individuals who received the Johnson & Johnson vaccine must provide documentation of an alternate COVID-19 vaccine or vaccine series.
• MMR (Measles, Mumps, Rubella)
• Varicella
• Annual Influenza
• TB QuantiFERON Gold titer draw

Employees working in a HealthPoint clinic must also provide proof of:

• Tdap vaccination (within the last 10 years)
• Hepatitis B vaccination (for clinical positions with potential exposure to blood or bloodborne pathogens)

Documentation must be provided before your start date. If you are unable to provide documentation, HealthPoint can provide required vaccinations or immunity titers at no cost.

To learn more about HealthPoint, go to #practiceyourpassion

It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.