Community Manager

Legacy is looking for a Full Time Community Manager that can work with a talented team to ensure the continued growth of the Company. This role will oversee and manage a manufactured home community, ensuring day‑to‑day operations that create a positive environment for visitors, residents, staff, and other individuals on site. The Community Manager may also sell park‑owned new and used homes, and broker resident homes within the community. In This Role You Will As part of our team, you will be responsible for the following areas: Community Management Collect monthly rent payments. Enforce park rules and regulations. Maintain resident files and keep them confidential. Exhibit excellent customer service. Develop and maintain community relationships. Process resident applications following fair housing guidelines. Work with local counsel and the Regional Manager to process evictions. Maintain current records in the property operating system. Ensure property appearance is satisfactory and coordinate with outside vendors as needed. Collaborate with other staff to complete additional community needs. Perform all other duties as assigned. Sales Actively sell inventory and brokered homes, ensuring accurate display on the Legacy website and partner sites. Schedule appointments for open house showings and conduct home and property tours; appointments may fall on nights and weekends. Implement the plan‑ogram when available. Enter all leads (phone, walk‑ins, emails, texts, intranet) into the CRM within one hour of receipt or no later than the morning of the next business day. Respond to leads with follow‑up within one hour of prospect contact and maintain communication until the lead becomes non‑responsive. Ensure inventory homes are always show‑ready. Maintain updated records on the CRM, documenting all contact and completing workflow steps in a timely manner. Document detailed reasons for any unsuccessful lead. Request lead closure in the CRM when a lead is considered dead. Stay knowledgeable of marketing promotions. Notify the Regional Manager of all home sale offers regardless of price. Broker homes for residents. Assist Home Construction as requested. Collect and process earnest money deposits for home sales. Enter and process residence applications for prospective home buyers. Schedule, track, and manage closing dates with buyers, preparing closing documents and conducting the home sale closings. Schedule closings with corporate sales staff and forward closing documents to them. Assist with post‑close titling work with Corporate as requested. Perform other duties as assigned. Core Competencies Communication: Ability to write and speak clearly and concisely. Energetic: Work with a sense of urgency and understand the importance of timely completion. Detail Oriented: Understand project details and maintain accuracy. Problem Solving Skills: Proactively find solutions to work‑related problems. Decision Making: Use good business judgment in critical decisions. Organized: Follow systematic methods and maintain accurate records. Time Management: Organize and complete work within given timelines. Self‑Motivated: Perform tasks using personal drive and initiative. Honesty, Integrity, and Reliability: Be truthful, credible, and dependable. Motivation: Inspire others to reach goals and perform at their best. Role Qualifications and Skills/Abilities High School Diploma required; college degree preferred. At least three (3) years of Property Management experience preferred. Ability to pass a background check and drug screening. Valid driver's license required. Proficient with computer software and equipment, including Microsoft Office Suite (Word, Excel, PowerPoint, etc.). Sales Commissions This position is eligible for 2% commissions on all inventory and brokered homes with a guaranteed minimum of $500. Commissions are earned on a competitive sales floor basis (if applicable). Work Environment This position will primarily be in an office setting with a work schedule of 40 hours per week. Evenings and weekends may be required for open house showings or appointments for conducting home tours to prospective buyers. Benefits Competitive Compensation Annual Vacation and Sick Leave Medical, Dental, Vision with additional ancillary options 401(k) Holidays #J-18808-Ljbffr