Director of Community Association Relations

Job Description

Job Description

Job Summary

The Director of Community Association Relations is responsible for building strategic relationships with community associations, property management companies, homeowners' associations, and industry organizations to support business development initiatives. The role promotes brand awareness, identifies new business opportunities, develops community engagement strategies, and collaborates with internal teams to strengthen market presence and generate sales opportunities.

Key Responsibilities:

• Develop and maintain relationships with community associations, property managers, and industry professionals.
• Support the Business Development team by generating leads and identifying new business opportunities.
• Increase brand awareness through networking, facility tours, product demonstrations, and community engagement.
• Identify marketing and promotional opportunities and collaborate with Marketing and Public Relations teams.
• Organize presentations, lunch-and-learn events, and networking activities for industry partners.
• Build relationships with regional organizations, trade associations, and community leaders.
• Develop and implement community engagement strategies aligned with organizational goals.
• Participate in committees, executive boards, trade shows, expos, and Chamber of Commerce events.
• Research new networking opportunities and expand professional relationships.
• Maintain accurate customer and lead information in Salesforce.
• Maintain knowledge of residential and commercial products and services.
• Travel within the assigned region and work flexible hours as required.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Professional certification such as CMCA, AMS, PCAM, or CFCAM.
• Minimum of 8 years of relevant professional experience.
• Proven experience in business development, relationship management, or community engagement.
• Strong networking, sales, and client relationship management skills.
• Excellent written, verbal, and interpersonal communication skills.
• Strong customer service and presentation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with community outreach and stakeholder engagement.
• Proficiency with Salesforce or similar CRM systems.
• Valid driver's license and reliable transportation.