TRIAD Relief Case Manager

Salary: Depends on Qualifications
Location : Houston, TX
Job Type: Regular Part-Time
Job Number: 16724
Department: Harris County Resources for Children and Adults
Opening Date: 05/22/2026
Closing Date: 7/1/2026 11:59 PM Central
Max Number of Applicants: 200


Position Description
Department History Overview

Harris County Resources for Children and Adults was founded in 1966 as Harris County Child Welfare to provide support services for children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later, Harris County Resources for Children and Adults still provides this support. But the now-county department has expanded services for early prevention, intervention, and adult services.
Vision:

To better the lives of children and adults in Harris County.
Brief Position Overview:

Under the supervision of the Project/Program Manager, this position provides crisis counseling to at risk youths (ages 10 - 17) and their families; assesses and makes recommendations for the resolution of families in crisis. Receives calls from the police and from parents; receives telephone calls for families experiencing conflict and makes appropriate referral to community service agencies and advocate for services.
Duties & Responsibilities:

• Counsels youth and families in crisis situations. Receives calls from the police and from parents; receives telephone calls for families experiencing conflict and makes appropriate referral to community service agencies and advocate for services.
• Provides early intervention, prevention and assessment services for adolescents ages 10 - 17 years old.
• Enters case documentation in EVOLV database.
• Works as a team member and maintains close communication with supervisor and other staff.
• Maintains current and completes all training requirements.
• Answers TRIAD incoming calls and refer calls to appropriate department.

Harris County is an Equal Opportunity Employer

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Requirements
Education:

• Bachelor's Degree in Psychology, Sociology, Social Work, Criminal Justice or closely related field.

Experience:

• Must have one (1) year of full-time paid experience working with adolescent problems, learning styles, and stages of development in a youth service agency.
• Training and experience using a personal computer with a variety of software such as Microsoft Outlook, Microsoft Word, Microsoft Excel, and Case Management Software.

Licensure:

• Must be able to successfully complete the Crisis Prevention Institute (CPI) and Child and Adolescent Needs and Strengths (CANS) training assessments within six months of employment and maintain yearly certifications thereafter.
• Reliable transportation with a valid State of Texas driver's license and auto liability insurance.

Knowledge, Skills, and Abilities:

• Must possess knowledge of county, city, and local resources.
• Must be responsible and self-disciplined with the ability to work independently and handle stress and crisis counseling.
• Must possess the skill to deal with diverse populations and complex situations involving community agencies, schools, clients, and staff.
• Effective written and oral communication skills.
• Demonstrated ability to work with adolescents.
• Works effectively with adolescents and families.
• Be detail oriented.
• Maintains strict confidentiality.
• Works independently with little or no supervision.
• Be self-motivated and possess excellent time management skills.
• Prioritize tasks.

NOTE : Qualifying education, experience, knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information
Position Type, and Typical Hours of Work:

• Part-time | Regular | As Needed

Salary:

• Based on 26 Pay Periods
• Plus, Mileage Reimbursement.

Work Location:

• 6300 Chimney Rock Rd., Houston, TX 77081

Employment is contingent upon passing a background check and drug screen.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

HARRIS COUNTY EMPLOYEE BENEFITS

Harris County offers a highly competitive benefits program, featuring a comprehensive group health plan and defined benefit retirement plan.
The following benefits are offered only to Harris County employees in regular (full-time) positions:
Health & Wellness Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Wellness Plan
• Life Insurance
• Long-Term Disability (LTD) Insurance
• Employee Assistance Program (EAP)
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account

Paid Time Off (PTO)

• Ten (10) days of vacation leave per year (accrual rate increases after 5 years of service)
• Eleven (11) County-observed holidays
• One (1) floating holiday per year
• Paid Parental Leave*
• Sick Leave

Retirement Savings Benefit

• 457 Deferred Compensation Plan

The following benefits are available to Harris County employees in full-time and select part-time positions:

• Professional learning & development opportunities
• Retirement pension (TCDRS defined benefit plan)
• Flexible work schedule*
• METRO RideSponsor Program*

* Participation may vary by County department. The employee benefits plans of Harris County are extended to all eligible participants across various departments with the exception of the Harris County Community Supervision and Corrections Department, for which the cited Health & Wellness Benefits are administered through the State of Texas.
In accordance with the Harris County Personnel Regulations, group health and related benefits are subject to amendment or discontinuance at any time. Harris County Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County Benefits & Wellness website:
01


Which of the following best describes your highest level of education completed as it relates to this position?Qualifying information must be documented in the Education section of your application.

• High School or GED diploma
• Associate Degree
• Bachelor's Degree
• Master's Degree or higher
• None of the above

02


If you selected a college degree in response to the previous question, which of the following best describes your major?

• Psychology
• Sociology
• Social Work
• Criminal Justice
• Other Related Field
• Unrelated Field
• N/A; No Degree

03


Please describe your educational background including level of education completed, area of study and completed major and minor programs.
04


Which of the following best describes your verifiable full-time paid experience working with adolescent problems, learning styles, and stages of development in a youth service agency?(To be considered, qualifying experience must be documented in your application's employment history)

• Less than one (1) year
• One (1) year but less than two (2) years
• Two (2) years but less than three (3) years
• Three (3) years or more
• I do not have this experience

05


Please provide details about your verifiable full-time paid experience working with adolescent problems, learning styles, and stages of development in a youth service agency.Do not use "Please see Resume" or "See Resume"(To be considered, qualifying experience must be documented in your application's employment history)If you do not have this experience, please type "None" in the space provided.
06


Which of the following describes your level of proficiency using a personal computer and common office software such as MS Office Suite (Word, Excel, PowerPoint, and Outlook). Please select your level of proficiency based on the following descriptions:Advanced:A person with this level of skills is able to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements; a wide range of graphic effects, and use advanced techniques for analyzing and manipulating data. Has full mastery of Macro commands and skills to tie the objects together into a cohesive system by using Macros and Visual Basic for Applications code. Makes interactive presentations by using hyperlinks and action buttons.Intermediate:A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports. Understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel. Able to use complex query techniques, create efficient forms and reports, and create Macros to automate these forms. Makes interactive presentations by using hyperlinks and action buttons.Basic:A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup. Has the ability to enter and correct data, modify a workbook, format a worksheet, and use printing functions. Understands the different database concepts and structures and is familiar with data validation and is able to create a simple presentation in PowerPoint, run it, and print it.Entry Level:A person with this level of skills has the ability to open, create, save and modify documents in Word, send and receive email in Outlook and create spreadsheets in Excel. Format documents for printing, comfortable using the printer menu to preview documents. Has ability to change the font, the margins, insert or delete pages and use the built-in spellchecker and grammar check.

• Advanced
• Intermediate
• Basic
• Entry Level
• Not proficient

07


This position requires possession of a valid Texas-issued driver's license and liability insurance upon the start date. Do you currently have a valid Texas Driver's License?

• Yes
• No, but eligible to obtain by start date
• No, not eligible to obtain licensure

Required Question