Audiology Assistant

The Audiology Assistant supports the hearing aid program and provides assistance to the audiologists. Licensure, Certification, or Registration Requirements for Hire None Licensure, Certification, or Registration Requirements for Continued Employment None Experience Required 5+ years of customer service, project/office management. Experience Preferred Experience working with persons with hearing loss and/or with children. Education/Training Required Associate’s degree or commensurate experience in the field Education/Training Preferred Bachelor’s degree Independent Actions Required Interact with patients and determine subjective problem with the patient’s hearing aid. Evaluate malfunctioning hearing aids for objective cause of problem (including electroacoustical analysis and listening check). Make simple repairs if in-office repair is possible, package and send for repair if off-site repair is needed. Track orders in-process, unpack repaired aids and call patient to arrange for pickup. Make detailed chart notes and copies of repair slips/invoices. Keep track of hearing aid and cochlear implant accessory stock and restock as necessary. Assist audiologist as needed in play audiometry during pediatric hearing testing. Supervisory responsibilities (if applicable): n/a Additional Position Requirements Requires flexible scheduling to meet operational needs. Age Specific groups served: N/A Physical Requirements Lift 20-50 lbs. Prolonged standing, prolonged sitting, frequent bending, repetitive motion. Strong recall, reasoning, problem solving, hearing, speak clearly, write legibly, reading. Fast pace environment, steady pace, able to handle multiple priorities, frequent and intense customer interactions, noisy environment, able to adapt to frequent change. EEO Employer/Disabled/Protected Veteran #J-18808-Ljbffr