RN Service Line Coordinator - Orthopedics

Surgical Patient Care Coordinator

Responsible on a 24-hour basis to coordinate and organize surgical patient care. Collaborates with surgeon and anesthesia personnel to ensure timely, safe, quality care. Utilized as a resource/expert providing direct/indirect care as needed. Will demonstrate knowledge, skill, and competency in the specific specialty (service line). Coordinates and directs service line team members via orientation, competency validation, and instruction. Supports perioperative management team by demonstrating effective leadership, communication and conflict resolution skills.

Minimum Qualifications:

Education, Certification, and/or Licensure:

1. Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).

2. Obtain certification in Basic Life Support within 30 days of hire date.

Experience:

1. Two (2) years' experience in surgery.

Preferred Qualifications:

Education, Certification, and/or Licensure:

1. Graduate of an accredited nursing program with Bachelor's Degree in Nursing.

2. CNOR Certification.

3. Advanced Cardiac Life Support (ACLS) Certification.

Experience:

1. Two (2) years of surgery experience in a clinical specialty (service line).

Core Duties and Responsibilities:

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Conducts initial and ongoing rounds throughout the day. Communicates with charge RN, team members, surgeons, anesthesia providers, SDC staff, core techs, sterile processing dept. and PACU staff to ensure cases proceed as planned. Coordinates daily operating room activities starting and acts as a resource for all members of the team.

2. At a minimum, reviews O.R. schedule one week in advance for specific case needs. Assesses need for items such as: equipment, implants, specialty items, and potential for staff education. Conducts a review of schedule day prior for any changes.

3. Communicates directly with physicians and service line team members regarding new procedures and/or supply requests. Makes appropriate changes to preference cards.

4. Expedites first case on time starts and room turnover. Strives to assist team in meeting all O.R. efficiency and quality benchmarks.

5. Follows Value Analysis policy and procedures for new supply/equipment requests. Coordinates trials/in-services with appropriate Materials Management staff. Actively participates in the annual equipment planning process including the acquisition of quotes.

6. Participates in inventory management by adjusting PAR levels as needed, monitoring for expiring products, revising custom packs, and performing value analysis functions seeking potential cost savings/containment.

7. Provides relief for staff breaks as needed to maintain patient flow.

8. Oversees and manages service line preference cards and instrumentation trays to ensure efficient use of physician and staff time as well as efficient use of supplies. Makes any changes needed in a timely manner.

9. Works collaboratively with all perioperative team members including Core Techs and Sterile Processing staff to ensure all supplies and equipment necessary for cases are available when needed.

10. Contacts vendor representatives per established policies and procedures to obtain necessary implants/instruments/specialty items for cases. Monitors vendors in the patient care areas.

11. Leads performance management initiatives including prep for regulatory surveys.

12. Maintains clinical expertise and demonstrates ability to conduct quality/environmental surveillance auditing.

13. Maintains thorough knowledge and understanding of the Pyxis supply systems. Works collaboratively with Materials Management to approve changes to supply cabinet as needed and manage supply inventory.

14. Collaborates with perioperative management team to develop dept. standards, policies, procedures, protocols, documentation, and performance monitoring tools.

15. Performs all duties in a manner which demonstrates the knowledge of environmental, infection and hazardous material control practices. Maintains a safe environment for staff, patients, and visitors.

16. Participates in meeting the goals and objectives of perioperative services and ensures the department contributes to the attainment of the hospital's goals.

17. Provides input into perioperative preparation and monitoring, enabling service line team to function within budgeted constraints.

18. Utilizes quality control and performance management processes (RCAs, Case Reviews, MAIC). With staff participation, identifies patient care issues/problems, develops action plans to resolve issues, reduce risk, increase safety, improve outcomes and exceed customer expectations.

19. Assists Clinical Nurse Specialist in the development and ongoing assessment of staff orientation processes and annual competencies to assure department team members' knowledge and skills fulfill service line expectations.

20. Supports research, and implementation of research findings in specialty and participates in research activities.

21. Serves as a role model and follows WVU Medicine's Standards of Performance.

22. Demonstrates expert team building skills, problem solving abilities, crucial conversation skills, negotiation and conflict resolution strategies needed in a high stress environment.

23. Demonstrates working knowledge of staffing plan and requirements to accommodate needs of service line block scheduling. Assists office facilitator to create staff schedule.

24. Consistently provides opportunities for interaction with team members to discuss professional growth, personal concerns, and educational goals.

25. Provides an environment supportive of research/evidence based practices.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Performs all duties in a manner which demonstrates the knowledge of environmental, infection and hazardous material control practices. Maintains a safe environment for staff, patients, and visitors.

2. Responsible for personal conduct, which maintains adherence to the Corporate Compliance program, promotes organizational effectiveness and maintains a high quality work environment.

3. Working closely with others.

4. Working protracted or irregular hours.

5. Working around biohazards.

6. Working around infectious diseases.

7. Working with hands in water.

8. Working with electrical hazards associated with patient care equipment.

Skills and Abilities:

1. Demonstrates knowledge of specific service line and assures the provision of care in accordance with specialty, regulatory and practice standards.

2. Demonstrates knowledge of and follows correct chain of command in handling clinical challenges and patient care issues including crisis situations.

3. Ability to organize and prioritize time and tasks to achieve a well-coordinated work effort and to effectively meet work schedules, including an ability to integrate multiple factors which may have an impact on patient care, including variance in human resources.

4. Values based care recognizes the importance of quality customer services (Service Excellence Standards) to patients and employees.

5. In the context of customer service, each employee has the following expectations (dimensions of performance) as an individual and healthcare team member.

Additional Job Description:

Scheduled shifts - Four 10s

Rotating call

Scheduled Weekly Hours: 40

Shift: United States of America (Non-Exempt)

Company: CCMC Camden Clark Medical Center

Cost Center: 72 CCMC Nursing Operating Room

Address: 800 Garfield Ave Parkersburg West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from