Revenue Operations Analytics Lead, Americas

About Us Copeland is a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies, protecting temperature‑sensitive goods throughout the cold chain and bringing comfort to people worldwide. Best‑in‑class engineering, design and manufacturing combined with category‑leading brands in compression, controls, software and monitoring solutions deliver next‑generation climate technology built for the needs of the future. Whether you are a professional looking for a career change, an undergraduate exploring your first opportunity, or a recent graduate with an advanced degree, we have opportunities that will let you innovate, be challenged and make an impact. Join our team and start your journey today. Job Summary We are seeking a strategic and highly analytical leader to build and scale the analytics foundation for our Americas and Controls Solutions businesses. This role will lead KPI development, deliver executive‑level insights and enable data‑driven decision making across Sales, Marketing, and Customer Success. You will partner closely with Sales Operations, business leadership, and the Analytics Team (BI, Data Science, and Intelligent Automation) to establish a consistent source of truth, improve pipeline visibility, and drive execution. In addition, this role will serve as the business‑side champion for AI in Revenue Operations, covering both analytical AI (predictive and prescriptive models) and Generative AI (Copilots and agents) that automate or augment revenue workflows. You will define business problems, partner with the Analytics Team to shape requirements, validate solutions, and drive adoption across both insights and AI‑enabled workflows. Analytics Strategy & Business Insights Translate business questions into structured analysis and actionable recommendations Identify key drivers of pipeline health, growth, and performance gaps Deliver clear, executive‑ready insights to inform strategic decisions KPI Governance & Data Ownership Lead development and standardization of core revenue metrics (pipeline, conversion, coverage) Partner with RevOps leadership to maintain a consistent, trusted source of truth Drive alignment of data and metric definitions across systems and teams, maintaining a documented business glossary for revenue KPIs Pipeline & Performance Analysis Analyze pipeline health, stage progression, and conversion trends Diagnose root causes of performance issues across segments and regions Partner with Sales leadership to improve pipeline quality and execution discipline Reporting & Dashboard Ecosystem Lead development of scalable, automated dashboards and reporting Ensure timely, accurate visibility for leadership and business stakeholders Partner with BI and data resources to improve data models and usability AI Strategy for Revenue Analytics Lead the adoption of analytical AI (e.g., segmentation, pipeline risk) and Generative AI solutions (Copilots, agents, assistants) across RevOps Define and prioritize high‑impact use cases where AI improves decision speed, quality, or scale Partner with Data and Analytics teams to translate problems into clear requirements, validate model and agent outputs against business reality, and confirm fit for purpose Own change management and adoption by embedding AI outputs into workflows, training users, and measuring business impact Distinguish where analytical AI vs. Generative AI is the right solution, recognizing differences in design, governance, and adoption Team Leadership & Development Manage and develop a small team of analysts, providing coaching and clear priorities Ensure team output balances reporting efficiency with high‑impact insights Establish best practices for analysis, data quality, and stakeholder communication Allocate resources across ad‑hoc analysis, reporting, and strategic initiatives Cross‑Functional Partnership Partner with Sales Ops, Analytics, Data Engineering, Marketing, Finance, and Enablement to align on insights, analytics priorities, and shared roadmaps Translate analytics into clear, actionable recommendations that drive results Success in This Role Will Include Establishing a trusted, consistent source of truth for pipeline and revenue metrics Delivering actionable insights that improve pipeline quality and execution Scaling analytics through standardized reporting and AI‑driven capabilities Driving adoption of analytics and AI outputs within business workflows Required Education, Experience & Skills 6+ years in Revenue Operations, Sales Operations, or Business Analytics Prior experience managing or mentoring analysts Strong analytical and problem‑solving skills with business context Experience with pipeline, performance, and revenue metrics Advanced Excel and experience with modern BI tools (e.g., Sigma, Power BI, Tableau) SQL or strong data manipulation skills Strong communication skills with ability to influence senior stakeholders Travel up to 15% Preferred Education, Experience & Skills Experience building or scaling analytics capabilities or functions Salesforce or CRM expertise Familiarity with data modeling and analytics infrastructure Exposure to AI, predictive analytics, or advanced analytics techniques Hands‑on exposure to Generative AI tools (e.g., Microsoft Copilot, Copilot Studio agents) and ability to evaluate where analytical AI vs. GenAI/agents is the right solution Collaboration First Hybrid Work Arrangements This role is hybrid eligible with the requirement to be in office at least three days per week. Colleagues are expected to demonstrate a collaboration first mindset, working together in‑person while remaining flexible to adjust hybrid days based on business needs. Location: Greater Miami Valley, Ohio The newly renovated Sidney campus has 1M square feet of manufacturing floor and an additional 120k square feet of leading‑edge lab facilities. This location houses the HVACR Americas business unit and supports approximately 1,600 employees across a range of business functions. Location: St. Louis, Missouri The St. Louis facility hosts Copeland’s corporate headquarters. With its historic Gateway Arch, low cost of living, and vibrant community, this location offers excellent dining, shopping, and cultural experiences. Our Commitment to Our People Copeland is committed to sustainability and invests in the development of its people—from onboarding to senior leadership—to empower them to thrive personally and professionally. Flexible and competitive benefits plans cover medical, dental, vision, 401(k), paid parental leave, vacation, and holiday leave. Our Commitment to Inclusion & Belonging We cultivate a strong sense of inclusion and belonging where individuals of all backgrounds are embraced and treated fairly. Our employee resource groups play an important role in culture and community building. Work Authorization Copeland will only employ individuals legally authorized to work in the United States. This position does not sponsor visas. Applicants requiring sponsorship are not eligible. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability, or protected veteran status. We are committed to providing a workplace free of discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: View email address on click.appcast.io #J-18808-Ljbffr Copeland