Automotive Dealership Service Support- Full-time-Chevrolet-Mentor

Job Description

Job Description

NOW HIRING: Automotive Dealership Service Support 

Classic Chevrolet – Mentor, Ohio

Position: Full-Time Automotive Dealership Service Support
Location: Mentor, Ohio

Join the Classic Chevrolet Team!

Classic Chevrolet , located in Mentor, Ohio , and part of the award-winning Classic Auto Group , is seeking a friendly, organized, and customer-focused individual to join our Service Department in a full-time Automotive Dealership Service Support position!

If you enjoy helping customers, staying organized, and being part of a fast-paced team, this could be the perfect opportunity for you!

Why Work for Classic Chevrolet?

At Classic Chevrolet, we offer more than just a job — we offer a career with excellent benefits, a supportive work environment, and opportunities for advancement.

Benefits & Perks

• Comprehensive paid training

• Weekly pay by direct deposit

• Competitive compensation

• Medical, dental, vision, prescription, and life insurance coverage

• Health Savings Account (HSA) with investment opportunities

• Employee Assistance Program (EAP)

• 401(k) Plan after 2 months of employment

• Up to three (3) weeks of Paid Time Off annually — two weeks available during your first year!

• Paid holidays starting on Day One!

• Factory-sponsored vehicle purchasing programs

• Employee discounts on Service & Parts purchases

• A proven tradition of promoting from within!

What You'll Be Doing

As part of our Automotive Dealership Service Support team, your responsibilities will include:

• Answering incoming customer calls, emails, and service inquiries

• Scheduling, confirming, and coordinating service appointments

• Assisting Service Advisors with daily scheduling and customer communication

• Making outbound calls for maintenance reminders, customer follow-ups, and recommended services

• Maintaining accurate customer and vehicle information in dealership systems

• Assisting customers with service-related questions

• Providing administrative and organizational support to the Service Department

• Helping ensure a positive customer experience from start to finish

What We're Looking For

• Friendly, professional, and positive attitude

• Excellent customer service and communication skills

• Strong organizational skills and attention to detail

• Ability to multitask in a busy dealership environment

• Basic computer skills and willingness to learn new systems

• Dependable, motivated, and team-oriented

• Previous customer service, receptionist, call center, or automotive dealership experience is a plus, but not required

No automotive experience? No problem! We're willing to train the right person who brings a great attitude and a willingness to learn!

About Classic Auto Group

Founded in 1979 in Mentor, Ohio, Classic Auto Group has grown from a single dealership into one of the nation's top-ranked automotive groups, representing 19 brands across 17 locations throughout Northeast Ohio.

We take pride in providing exceptional customer service while creating rewarding career opportunities for our employees.

Apply Today!

If you're looking for a full-time opportunity with great benefits, a positive team environment, and room to grow, Classic Chevrolet wants to hear from you!

Join the Classic Chevrolet team and build your future with us!

Classic Auto Group is an Equal Opportunity Employer.