Patient Care Tech or Certified Nursing Assistant - Emergency Department

Patient Care Tech or Certified Nursing Assistant - Emergency Department

Under the direct supervision of a Registered Nurse, the ECC Patient Care Tech prepares for and assists with ECC procedures and patient care consistent with their knowledge and skill level. Non-patient care duties, such as restocking and cleaning, are also part of the job. Experiences are as varied as the types of patients presenting to the ECC. It is essential for the ECC PCT to be organized, to be able to correctly prioritize tasks, and to use appropriate decision making skills.

Responsibilities and Essential Job Functions

• Facilitate optimal patient flow by preparing, cleaning, stocking treatment rooms, by transferring patients to and from the Emergency Care Center, and assisting patients in/out of vehicles, as needed.
• Assists in maintaining a safe and clean environment by correctly: cleaning equipment, using infection control techniques, reporting damaged/malfunctioning equipment, tracking/disposing of out-dated supplies, monitoring availability of equipment/supplies such as wheelchairs, beds, IV pumps, and storeroom items.
• Assists RN/Physician/PA with patient care duties, such as: cast/splint application, suturing, lumbar punctures, discontinuing peripheral IV's/urinary catheters, Holtor monitoring placement/return instructions, ECG's and MUSE editing/management, spinal immobilization, post-mortem care, and communicates actions to RN.
• Makes rounds on patients and answer call lights immediately, using excellent customer service techniques. Promptly reports any unusual incidents and/or any changes observed in condition or behavior of patient to the appropriate persons.
• Obtains and documents: vital signs, orthostatic vital signs, urine dip testing, and blood glucose monitoring, reporting all changes to appropriate RN. Accurately collects/labels all specimens, and transports to Lab, as indicated. May document valuables for patients being admitted.
• When phlebotomy training is completed, demonstrates working knowledge and skills for phlebotomy, including the accurate labeling of specimens. Assists in maintaining necessary supplies, blood tubes from Lab.
• Understands the First Net tracking board icons and their associated tasks are essential for efficient patient care/patient flow. Demonstrates accurate prioritization skills for: stat/now orders, answering/placing phone calls, recognizing/reporting critical lab values and other test results, recognizing emergent patient needs, etc. Understands management/follow-up is essential to be sure testing ordered reaches the patient.
• Demonstrates the ability to print/maintain hardcopies of inpatient orders. Maintains competency of order entry, computer downtime procedure, and future orders. Practices excellent telephone etiquette and skills when responding to all phone calls.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate or GED OR be currently enrolled in a high school or GED program
• AND one of the following:
• Hold a CNA license or have completed the Gold Standard Intern Program
• Have documentation of fundamentals of nursing courses
• Have a minimum of 18 months in a relevant patient care role
• Employees hired prior to 8/1/2025 are not required to be a high school graduate, have a GED, have a CNA license, or complete the Gold Standard Intern Program.

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
• The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link View email address on click.appcast.io.
• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.