Director Portfolio Management

Overview:

Our client is seeking an experienced Director of Portfolio Management to oversee a nationwide portfolio of performing commercial real estate loans. This individual will provide leadership in portfolio monitoring, borrower relationship management, credit risk assessment, and team development. The role will also focus on improving financial reporting, identifying potential risks, and leveraging technology, data analytics, automation, and artificial intelligence to enhance portfolio management practices.

The ideal candidate will bring strong commercial real estate lending experience and the ability to assess individual loan performance within the context of broader portfolio trends. Working closely with senior leadership and teams across lending, credit, legal, and servicing, this individual will help guide credit decisions, address emerging challenges, and support the continued development of portfolio management processes. The Director will also evaluate trends across property types, borrowers, markets, and economic conditions to provide recommendations that inform underwriting, loan structuring, and portfolio strategy. Experience addressing borrower challenges, loan modifications, and troubled credits is important, although extensive specialization in distressed assets is not required. This position requires strong analytical judgment, collaborative leadership, and an ability to adapt processes to support a growing commercial real estate loan portfolio.

Responsibilities:

Portfolio Management and Credit Risk

• Oversee an assigned nationwide portfolio of performing commercial real estate loans, ensuring consistent monitoring and evaluation.
• Assess property-level financial performance, cash flow, sponsor financial strength, collateral, loan covenants, business plans, and relevant market and economic conditions.
• Monitor emerging credit concerns, oversee quarterly and as-needed risk rating assessments, and provide recommendations to senior leadership.
• Review portfolio trends across property sectors, sponsors, geographic regions, and market conditions to identify implications for underwriting decisions and overall portfolio strategy.
• Direct the review, negotiation, underwriting, due diligence, approval, and documentation processes associated with loan modifications.
• Enhance the quality, accuracy, efficiency, and usefulness of individual loan and consolidated portfolio reporting.

Borrower Relationships and Credit Management

• Maintain senior-level relationships with borrowers and sponsors through effective communication, responsiveness, transparency, and informed credit judgment.
• Review and negotiate borrower requests related to funding, waivers, extensions, loan modifications, covenant requirements, and adjustments to business plans.
• Address developing credit concerns and oversee or participate in loan modifications, restructurings, workouts, and the evaluation of available lender remedies.

Team Leadership and Collaboration

• Maintain direct involvement in portfolio activities while delegating assignments, reviewing credit analyses, mentoring employees, and ensuring consistent work quality.
• Support the professional development of junior and less-experienced team members through coaching, constructive feedback, and participation in borrower and credit matters.
• Collaborate with originations, underwriting, loan closing, internal and external legal counsel, servicing, and senior leadership to address portfolio needs and communicate significant concerns promptly.

Process Improvement, Technology, and Compliance

• Strengthen portfolio management workflows, reporting practices, exception monitoring, and risk identification tools to improve consistency, efficiency, and accuracy.
• Evaluate opportunities to apply data analytics, automation, and AI to portfolio monitoring, document analysis, reporting, workflow coordination, borrower meeting preparation, and related activities.
• Oversee the coordination of servicing, documentation, funding, compliance, and related portfolio activities to ensure clear accountability, timely completion, accuracy, and adherence to established bank policies.

Qualifications:

• Bachelor's degree required.
• Minimum of 8 years of experience in commercial real estate lending, credit, portfolio management, asset management, or a related field. Exceptional candidates with less experience may be considered.
• Experience directly overseeing a portfolio of performing commercial real estate loans.
• Demonstrated experience working directly with borrowers, including negotiating requests, business plan adjustments, extensions, modifications, or covenant-related matters.
• Experience with troubled credits, loan restructurings, workouts, or other lender remedies.
• Comprehensive knowledge of commercial real estate credit, property performance, sponsor evaluation, loan documentation, and lender remedies.
• Ability to assess portfolio-wide trends alongside individual asset risks and communicate recommendations that support underwriting and portfolio management decisions.
• Experience supervising, mentoring, or providing professional guidance to less-experienced employees.
• Interest in improving business processes through technology, data analysis, artificial intelligence, and automation.
• Proficiency with Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel.
• Strong written, verbal, and interpersonal communication abilities.
• Excellent organizational skills with strong attention to detail.
• Ability to recognize emerging issues and communicate potential concerns proactively.
• Analytical and commercially oriented, with an interest in economic developments and commercial real estate market trends.
• Ability to remain composed and demonstrate sound judgment during borrower negotiations.
• Strong problem-solving skills with the ability to prioritize material issues.
• Collaborative and accountable leadership approach with a commitment to employee development.
• Ability to work in the office four days per week.