Medical Assistant Team Lead

Job Description Arbor North | Jackson, MI Pay: $18.00-$20.00/hr | $500 Sign-On Bonus Part-Time | Facility-Based Role | Approximately 24 Hours per Week Medical Assistant Team Lead Location and Position Type Location : Arbor North, Jackson, MI Position Type : Team Lead / Medical Assistant Care Setting : Facility shift Schedule Need : 7a-12p and 4p-9p availability Schedule Part-time position requiring approximately 24 hours per week. Candidates must be available during the following priority shift windows. Morning coverage window: 7:00 a.m. to 12:00 p.m. Evening coverage window: 4:00 p.m. to 9:00 p.m. Availability is needed across all days of the week. This schedule is not considered flexible. Sign-On Bonus Eligible for a $500 sign-on bonus, paid as follows: $250 after the first working assignment $250 after 60 days of employment Benefits Competitive pay: $18.00-$20.00/hr $500 sign-on bonus A collaborative, mission-driven work environment Opportunities for advancement Tuition reimbursement for full-time staff Continuing education opportunities for all employees at no cost Medical, dental, and vision benefits for eligible employees 401(k) with employer match Paid time off, paid holidays, family bereavement, and pet bereavement Pet insurance What You Will Do Responsibilities may include: Provide hands‑on personal care and medical assistant support based on client care needs. Support elderly and disabled individuals with daily care activities. Lead, guide, and support caregivers during assigned shifts. Assist with task direction, coaching, and issue resolution for care staff. Monitor client wellbeing, including physical, mental, and emotional status. Report significant changes in client condition to the appropriate supervisor. Maintain accurate documentation and communicate updates as needed. Promote patient safety by identifying concerns and escalating them appropriately. Follow HIPAA, infection control, and safety standards. Represent Elara Caring with professionalism, compassion, and courtesy. Attend required trainings and participate in skill development opportunities. Support implementation of policies, procedures, and process improvements. Maintain confidentiality of patient and staff information. Perform additional duties or assignments as needed. What Is Required Must be at least 18 years of age. Medical Assistant certification in Michigan. Previous experience providing care to elderly or disabled individuals preferred. Leadership, team lead, or shift lead experience preferred. Ability to motivate, mentor, and support care staff professionally. Strong verbal and written communication skills. Compassionate and patient-centered approach to care. Ability to problem‑solve, follow instructions, and prioritize tasks. Comfortable supporting schedules, task assignments, and daily care coordination. Ability to communicate effectively with patients, families, coworkers, and supervisors. Knowledge of basic medical assistant and personal care support tasks. Ability to work in a fast‑paced, physically active environment. Physical capability to stand, walk, bend, lift, assist with transfers, and handle equipment. Ability to lift 50-100 lbs as needed. Work Setting This is a facility-based position at Arbor North in Jackson, MI. It is not a traveling home‑to‑home assignment and does not require transportation between client homes. Reports to the Branch Manager. Equal Employment Opportunity We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned, and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io. #J-18808-Ljbffr