Licensed Optician/Optical Administrator

Responsibilities Attract and retain customers by delivering exceptional customer service, fostering customer retention, and promoting outstanding associate/doctor satisfaction. Drive profitable store sales by fostering a customer care culture through practicing and use of effective retail sales skills utilizing the Total Customer Experience Model. Develop professional business relationships with other associates, hosts, and doctors. Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames, including evaluating prescriptions in conjunction with customers’ visual requirements. Recommend specific lenses, lens coatings and frames to suit customer needs. Assist customers in selecting frames and coordinate frames with optical measurements and prescriptions. Conduct measurements of bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools. Ensure high quality through accurate measurements, correct pricing, and realistic delivery time quotes. Maximize Managed Vision Care relationships and sales opportunities, including effective plan administration, local service improvements and locally initiated plans. Assist with the timely implementation of approved marketing programs and initiatives. Ensure positive and productive host relationships through host participation, support, and satisfaction, measured by patient satisfaction surveys. Perform other duties as assigned by the Optical Manager and other associates. Qualifications Hold applicable state licensure or certification by a nationally recognized optician association. Demonstrated ability to sell through effective sales skills and accountability for sales results. Experience and results with a retail or customer service establishment. Enthusiastic and concise communication that meets or exceeds customer expectations and fosters positive results‑oriented relationships with associates, doctors, and hosts. Success in store merchandising and strong attention to detail. Minimum of 1‑2 years of experience in a related field. Experience with personal computers. North Carolina licensed optician. Compensation Hourly rate $20.68–$32.49. Eligible for bonuses and commissions as part of the compensation package. Legal and Workplace Policies VSP Vision is an equal‑opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing. Unincorporated LA County residents qualified applicants with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws. #J-18808-Ljbffr Eyefinity, Inc.