Senior Associate High Net Worth Marketing

Job Description

Help shape how we connect with high net worth clients through meaningful credit card marketing and communications. In this role, you will turn strategy into clear, compliant messaging that drives growth and strengthens client relationships.

As a  Senior Associate High Net Worth Marketing in the  High Net Worth Card Marketing team within Consumer and Community Banking , you support end-to-end marketing communications that help clients discover, apply for, and engage with our credit card products. You will partner across marketing, acquisition, and customer marketing teams to plan campaigns, coordinate delivery, and track results. You will help ensure our communications are consistent, on-brand, and aligned to required review and approval processes. Your work helps us deliver a more relevant client experience while supporting responsible, sustainable growth.

Job Responsibilities

• Support the creation and refresh of marketing communications for high net worth clients across key moments in the client journey
• Help plan and execute acquisition and engagement campaigns in partnership with marketing, communications, and channel teams
• Coordinate inputs, timelines, and deliverables across cross-functional stakeholders to support on-time execution
• Compile campaign performance results and track key metrics to understand what is working and where to improve
• Support ongoing optimization by identifying trends, insights, and opportunities to strengthen future communications
• Help maintain content consistency across the portfolio by supporting messaging alignment and reuse where appropriate
• Assist with content reviews, approvals, and documentation to support brand and regulatory guidelines
• Contribute to distribution and channel readiness by ensuring content is accurate, complete, and client-ready
• Support testing and learning efforts by helping document hypotheses, results, and recommended next steps
• Maintain organized campaign materials and reporting artifacts for easy access and auditability

Required Qualifications, Capabilities, and Skills

• 3–5 years of experience in product marketing, acquisition marketing, or client communications
• Experience supporting marketing for credit cards, financial services, or affluent client segments
• Strong writing, editing, and messaging skills with attention to detail
• Ability to work collaboratively across teams and manage multiple priorities in a fast-paced environment
• Comfort with performance tracking, reporting, and using insights to improve future work
• Understanding of client journeys and how communications support acquisition and engagement outcomes
• Experience supporting content governance, including reviews and approval processes
• Strong organizational and project coordination skills, including timeline and stakeholder management
• Clear and professional verbal communication skills
• A creative, solution-oriented mindset with strong execution focus
• Bachelor’s degree or equivalent experience

Preferred Qualifications, Capabilities, and Skills

• Experience with lifecycle marketing (onboarding, engagement, retention) for premium or affluent segments
• Familiarity with channel execution across email, direct mail, digital, and in-app experiences
• Experience supporting testing and optimization (for example, message or offer testing)
• Comfort working with marketing measurement approaches and basic analytics concepts
• Experience partnering with product, legal, risk, or compliance stakeholders during delivery

Optional Additional Information

• Employment is subject to applicable regulatory and background screening requirements
• This role requires adherence to brand, risk, and regulatory review standards for client communications

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.