Sales Executive

Job Details

The Flight Training Advisor serves as a critical liaison between prospective trainees and the Skyborne Airline Academy. This role is responsible for guiding aspiring pilots through the admissions process, providing program information, evaluating student needs, and supporting enrolment. The Flight Training Advisor ensures students are well-informed and prepared to succeed at Skyborne Airline Academy. The Flight Training Advisor will be managing inbound enquiries; email, telephone, face-to-face and those generated through social media platforms.

Responsibilities

• Serve as the primary point of contact for prospective trainees.
• Deliver enrolments against agreed KPI targets
• Conduct informational sessions and one-on-one consultations to explain training programs, costs, financing options, and career outcomes.
• Guide students through the application, finance options and enrolment process.
• Follow up with leads generated through marketing channels, open days, and partner organizations.
• Support at events across the US
• Utilize CRM systems (Salesforce) to manage and track prospective student interactions, follow-ups, and conversion activities efficiently.
• Achieve 100%+ of monthly, quarterly, and annual revenue and enrolment targets aligned with Skyborne's budget and growth plan.
• Increase lead-to-enrolment conversion rates by targeted percentage benchmarks (e.g., +10-15% YoY improvement).
• Serve as the primary point of contact for prospective students, achieving top-tier satisfaction metrics and supporting high NPS performance (target: >70)
• Provide real-time feedback on market trends, competitor activity, pricing, and product opportunities that influence program performance and enrolment outcomes.
• Ensure first stage payments are received, requiring close liaison with finance personnel.

Requirements

• Entrepreneurial mindset with the ability to take initiative, identify opportunities, and drive improvements.
• Minimum of two (2) years' success in a KPI-driven sales environment with demonstrable results.
• Bachelor's degree preferred OR five (5) years of progressively responsible experience in sales or customer acquisition.
• Demonstrated ability to work independently and as part of a collaborative, goal-oriented team.
• Great communication, interpersonal, skills, both written and verbal.
• Proven ability to execute sales strategies that achieve revenue targets, improve conversion metrics, and enhance customer experience.
• Build long-term relationships that generate referral leads, repeat engagement, and improved brand advocacy.
• Successful completion of drug screening, background check, and TSA badging (if required for the role).
• Ability to problem-solve and adapt in a dynamic and evolving training or educational setting.

Geographical Coverage

• Vero Beach Airport, FL, US
• Some national travel as required to support promotional events.
• 08:00 - 17:00 Monday to Friday with occasional weekend cover for events.

Key Performance Indicators

• Program sales targets.
• Market share growth
• Pipeline management - conversion rates.
• Timely responses to inbound enquiries
• Contract issuance within pre-agreed timelines across all UK programs.
• NPS targets.
• Practice the Company's Safety policy and Just Culture.

Benefits

• Full Time, Monday to Friday
• Health Insurance (medical, dental and vision)
• 401k Investment
• PTO - 18 days,plus 5-Sick Days
• Holidays - 9 days

About Us

We are Skyborne, an industry-leading aviation training academy with a mission to Build Better Pilots. As a growing business, we've invested in state-of-the-art training facilities in both the UK and U.S., as well as cutting-edge resources to deliver the very best in airline-focused pilot training. We are proud to operate three state-of-the-art training facilities. Alongside our UK head office at

Gloucestershire Airport, we operate from two major training locations - Vero Beach, Florida, and Bournemouth International Airport in the UK. Every role at Skyborne plays a vital role in guiding our trainees from the classroom to the flight deck, with our graduates going on to fly for leading airlines.

We set ourselves the highest standards and believe that work should be both satisfying and fun. At the core of Skyborne is a culture shaped by our values and pillars:

Creativity

We champion creativity in everything we do. We think differently and we aren't afraid to ask questions. Innovation drives us forward and we're always looking for smarter, more effective ways to improve how we operate.

Humanity

We foster a supportive, team-focused environment where staff and students feel empowered, valued and heard. We respect every individual and believe that recognition, inclusion and collaboration are essential.

Quality

Safety, expertise and professionalism are at the heart of what we do here at Skyborne. Trusted by our students and airline partners alike, we hold ourselves to the highest standards and we don't settle for anything less.

We're a people-first company and a motivated, passionate team who take pride in giving our trainees the strongest start to their aviation careers.

Our carefully selected team of professionals are committed to shaping the next generation of pilots. We partner with an extensive list of major global airlines, including British Airways, SkyWest, DHL, Jet2.com and easyJet. Whether aviation has always been on your radar or you're discovering it for the first time, we'd love to hear from you!