Collections Analyst

Experience Required

1 - 20 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$18.00 - $24.00 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

Requisition: View phone number on click.appcast.io

Collections Analyst

Job Locations

US-KY-LOUISVILLE

ID View phone number on click.appcast.io Line of Business PharMerica Position Type Full-Time Pay Min USD $18.00/Hr. Pay Max USD $24.00/Hr.

Our Company

PharMerica

Overview

Responsible for the research, collection and/or resolution of an assigned account portfolio in accordance with PharMerica's Collections Policy and Procedures and the Consumer Credit Protection Act of 1977.

Responsibilities

Responsible for collection efforts of patient level accounts primarily for private accounts.

Works with responsible parties, receiving in/out bound telephone calls, providing customer service through explaining why they are being billed and following-up on past due accounts using approved collection techniques.

Works with internal and external customers to resolve assigned portfolio of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency, etc.) necessary to resolve account and relieve AR in a timely manner. Productivity records will also be maintained.

Works with pharmacy billing associates in obtaining accurate billing and resident information and in re-billing and resolving unpaid claims through adjudication.

Works with Private Collection Manager/Supervisor in researching pharmacy accounts requiring special attention, as indicated on Collection reports and taking all necessary action to collect money.

Works with assigned pharmacy locations, nursing home accounts and individual customers in receiving inbound correspondence and mailing outbound collection letters for 90-day active/inactive accounts and discontinuation of service letters.

Works with Private Collections Manager/Supervisor and other members of the management team on special projects as needed.

Performs other tasks as assigned.

Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

Education/Learning Experience

Required: High School graduate, GED or equivalent experience

Work Experience

Required: 1 year billing and/or collections experience

Desired: Third Party Billing or collections/billing experience in the healthcare industry; AS400 computer experience

Skills/Knowledge

Required: Data entry, MS Excel and Word and basic computer knowledge

Desired: Medical billing and coding

Behavior Competencies:

Required: Communication, Problem Solving, Detail Orientation, and Teamwork

About our Line of Business

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit Follow us on Facebook, Twitter, and LinkedIn.

Salary Range

USD $18.00 - $24.00 / Hour

Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, r ace, color, national origin, r eligion, disability, age, veteran status, gender identity or s exual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

View phone number on click.appcast.io