Bridal Stylist | Sales Lead

Job Description

Job Description

Position & Company Overview

A beloved family-owned bridal boutique is hiring! They proudly represent a nationally recognized bridal brand and have pioneered the first specialty curvy bridal brand. Nestled in New Jersey, they are on the hunt for a Bridal Stylist to join their passionate team. In this role, you will be a leader and pacesetter of store sales, while supporting the management team with store operations. You will ensure that the store achieves maximum sales and profit goals through sales leadership, and consistent operational performance.

To qualify for this role, they are seeking an individual with a friendly and professional demeanor, a strong commitment to their career, excellent interpersonal and clear communication skills, as well as a proven track record of strong sales and closing abilities. Former experience in bridal fashion with at least 2 years of experience is required.

This position reports directly to the Company Directors and Management team (i.e. General Manager, Assistant Manager, Operation & Marketing Manager).

Key Responsibilities

• Upholds and reflects an excellent company image.

• Meets and exceeds individual sales goals by utilizing personal and team selling techniques.

• Provides excellent customer service by:

  • Greeting customers within the company’s set standards.

  • Registering the Bride.

  • Engaging the Bride/customer by asking questions in order to identify the needs of the customer and help them find their perfect dress, whether it is for a wedding, prom, or other special occasion.

  • Always educating her/himself about the product and staying current with trend changes.

  • Demonstrating product knowledge that enables her/him to explain the features and benefits of merchandise.

  • By showing dresses within the customer’s desired look and budget.

  • Suggestively selling by showing additional merchandise.

  • Overcoming objections and closing the sale appropriately.

  • Escorting customer in and out of fitting rooms, showing additional merchandise, and being attentive to their needs.

  • Demonstrating at all times a professional and courteous attitude, with sincere gestures in all customer relations.

  • Follow through with the customer and keep the customer informed about the status of the merchandise.

  • Sending “Thank you” cards to the customer.

• Works effectively with others by maintaining positive, team-oriented relations with all team members and communicating effectively with others.

• Protects the store inventory and company property and money by providing excellent customer service, knowing and following loss prevention procedures, and sharing and reporting immediately any suspected policy violations to the store management team.

• Respect and handle all store inventory/stock sample pieces with utmost care and attention.

• Merchandises the store by displaying fashion looks throughout the selling area as per the company's guidelines.

• Maintains the store’s appearance by straightening merchandise and completing daily cleaning duties.

• Supports store operations by accurately and efficiently completing POS terminal transactions and other record-keeping procedures; by knowing and complying with all policies and procedures.

• Stocks the store by unpacking and preparing new merchandise for the sales floor in a timely manner.

• Develops product knowledge by reading and listening to information.

• May be assigned specific job duties by the store management, for example, but not limited to, customer gown preparation such as steaming and delivery, store organization, and cleanliness.

• Light office duties such as filing and labeling merchandise, and daily cleaning duties such as vacuuming the store, cleaning mirrors, etc.

• Each Sales Consultant will be responsible for maintaining fitting rooms, aisles, and working as a team to keep the sales floor clear of congestion and disorganization.

• The Bridal Stylist performs any such other duties as reasonably requested by the Company and the Store Management

Working Requirements

• Physical Agility: You'll be on your feet, moving throughout the store during your entire work schedule.

• Merchandise Prep: You'll occasionally engage in light to moderate physical activity, unpacking and preparing merchandise, which might involve handling weighty freight boxes, hanging garments, and using small ladders.

• Weekend Flexibility: Your availability should include the capacity to work on weekends as required and as per the schedule. (Except on Sundays - the store is closed)

• Bridal Sales Expertise: A minimum of 2 years of experience in bridal sales is essential.

• Educational Background: Possession of a college graduate degree with a minimum of 2 years is required; a 4-year college degree is preferred.

• Cultural Competence: We value individuals with diverse life experiences and cultural awareness. The ability to connect with customers of all ages and backgrounds is a key aspect of this role.

• Efficient Computer Skills: Proficiency in computer skills is a must for seamless integration into our systems and processes.