IT QA Analyst

Join our team as an IT QA Analyst and play a key role in delivering high-quality document solutions that support our commercial trucking insurance business. In this role, you'll ensure policy documents, endorsements, notices, claims correspondence, and other customer-facing communications are accurate, compliant, and provide a seamless experience for our customers.

We're looking for someone who enjoys digging into the details, understanding how the business works, and partnering with both business and IT teams to deliver exceptional results. The ideal candidate combines strong QA experience with an understanding of insurance operations and thrives in a collaborative, impactful environment. If you're passionate about quality, enjoy solving complex problems, and want your work to have a direct influence on the customer experience, we'd love to hear from you!

Location: Hybrid (3 days a week in office and 2 days remote) from our South Sioux City, NE office.

Key Responsibilities

• Develop and execute test plans, test cases, test scripts, and test reports on multiple projects.
• Validate document output against business requirements and approved templates.
• Collaborate and coordinate execution of test strategy with Project Managers, Business Analysts, Developers, Business Users, and Vendor Partners throughout the project lifecycle.
• Test policy documents, endorsements, notices, and claims correspondence for accuracy and compliance.
• Identify, document, and track software defects through resolution.
• Maintain clear testing documentation and contribute to test automation efforts where appropriate.

Required Qualifications

• 3+ years of QA or software testing experience.
• Experience testing document generation or forms-based applications.
• Strong attention to detail and documentation skills.
• Experience working in Agile Scrum environments.
• Self motivated with strong communication, collaboration, and time management skills.

Preferred Qualifications

• Familiarity with Guidewire PolicyCenter, ClaimCenter, or BillingCenter.
• Experience with Quadient Inspire or similar document composition tools.
• Java-based test automation experience.
• Experience with Jira and CI/CD pipelines.

Your Future Starts Here: Benefits That Support Your Lifestyle

• Compensation includes a salary commensurate with experience
• Generous paid time off and paid company holiday schedule
• Comprehensive benefits from day one
• Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
• Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
• Community volunteer opportunities
• Support of healthy lifestyles through a wellness program including gym subsidies
• Scholarships for dependents of Great West employees
• Tuition reimbursement for current employees
• Company paid continuing education and monetary awards for professional development
• Opportunities for a hybrid work schedule (three days in the office, two days remote)

Who We Are

At Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employees, with more than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day.

We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or supporting your team, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time.

To learn more about Great West and our office locations, please visit

Great West is an Equal Opportunity Employer