Public Safety Officer

Public Safety Officer (Full-Time) LOCATION: Christiana Mall - Delaware, DE PAY: $18.00/hour POSITION TYPE: Full-Time SCHEDULE: Shifts and days off will vary based on business needs. OVERVIEW: We are hiring a Public Safety Officer to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset. BENEFITS: * Weekly pay * Flexible scheduling * Employee discounts * Employee Assistance Program (confidential support resources) * Supportive work environment focused on well-being KEY RESPONSIBILITIES: Security & Patrol * Patrol assigned areas or maintain a fixed post to monitor activity * Control access points and manage pedestrian/vehicle traffic * Identify and report suspicious activity, incidents, or safety concerns * Respond to alarms, emergencies, and on-site incidents Monitoring & Reporting * Monitor CCTV cameras and security systems * Complete daily activity logs, incident reports, and required documentation * Maintain awareness of surroundings at all times Safety & Compliance * Follow all post orders, company policies, and safety procedures * Maintain knowledge of emergency response protocols * Inspect property for safety risks (fire hazards, equipment issues, etc.) * Support loss prevention and recommend safety improvements Customer Service * Greet and assist customers, employees, and visitors in a professional manner * Provide directions and support as needed * Maintain a visible, approachable presence on-site QUALIFICATIONS: Required * Strong customer service and communication skills * Ability to stay alert and respond calmly in emergency situations * Reliable, punctual, and able to follow directions * Ability to write clear and accurate reports * Must present a professional appearance and demeanor * State Guard license is required. Preferred * Prior security or customer-facing experience * Familiarity with CCTV, alarms, or access control systems Skills & Attributes * High level of attentiveness and situational awareness * Dependable and team-oriented * Able to multitask and work in a fast-paced environment * Strong work ethic with a sense of urgency Work Expectations * Arrive on time in full uniform and ready to work * Stay engaged and proactive throughout your shift * Follow all safety, training, and compliance requirements ADDITIONAL INFORMATION: Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment. Driver's License, at least 1 year of driving experience, guard card