Specialty Client Partner - Products - Retail, Logistics, Hospitality, Transformation (US-Remote)

Specialty Client Partner - Products - Retail, Logistics, Hospitality, Transformation (US-Remote)

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Specialty Client Partner to drive strategic growth and transformation within Products - Retail, Logistics, Hospitality, Transformation or CPG/Distribution, with a strong emphasis on Data, Analytics, and AI-led innovation. This role is designed for a seasoned leader who can build trusted partnerships with payer executives while guiding organizations through increasingly complex, data-driven challenges. As a key advisor, you will help Product clients unlock the value of their data, advance AI-enabled capabilities, and modernize their technology landscapedelivering measurable outcomes that enhance operational efficiency, accelerate decision-making, and improve member experiences.

Key Responsibilities

• Establish and nurture long-term, strategic partnerships with clients through continuous engagement, gaining deep insight into their industry, challenges, and growth priorities
• Oversee the end-to-end delivery of client engagements, while identifying and driving new business opportunities and expansion initiatives
• Manage a $5M+ portfolio, with accountability for revenue growth, client satisfaction, and overall account performance
• Develop and execute account and business plans to achieve growth targets and expand client relationships
• Lead the deal-shaping process, delivering compelling presentations and value propositions to executive stakeholders
• Engage and influence C-suite and senior leadership to strengthen relationships and expand NTT DATA's footprint
• Maintain a 50% utilization target while balancing delivery excellence with growth objectives
• Provide coaching and mentorship to team members, fostering the development of future leaders

Basic Qualifications

• 10+ years of experience within the professional services industry
• 10+ years of proven success in account or client management roles
• 8+ years of experience in P&L management, financial oversight, and deal structuring
• 8+ years of experience leading and developing delivery teams
• Bachelor's degree or equivalent combination of education and experience
• Ability to travel 25%+ as needed

Preferred / Desired Experience

• Strong background in technical program management within enterprise environments, particularly data and analytics initiatives
• Proven track record of achieving high levels of client and employee satisfaction
• Expertise in developing and executing account strategies
• Experience across diverse environments, including Big 4 consulting and/or high-growth startup settings
• Demonstrated success in team leadership, mentorship, and talent development

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.