Guest Experience Lead
$15 - $17.05 per hourMcDonald's
Guest Experience Leader
Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.
PERKS & BENEFITS:
- Competitive pay between $15.00 - $17.05
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan
- Medical, dental, and vision benefits
And much, much more!
This role is vital to the guest experience because you'll:
- Lead the experience: Check in with guests and make sure they are enjoying themselves
- Be the solution: Handle guest concerns and provide resolve to their satisfaction
- Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment
- Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features
To be successful in this position, you'll need:
- A humble and hospitable demeanor;
- Passion for helping and serving others (customers and fellow team members);
- A desire to learn and grow; and
- The ability to communicate effectively and anticipate customer needs
Equal Employment Opportunity and Our Value of Inclusion
McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io.
This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.
McDonald's- ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place... ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you...SuggestedFull timePart timeLocal area
$15.25 - $17.33 per hour
...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.... ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying...SuggestedHourly payLocal areaFlexible hoursShift work- ...serve station stocked, ensure cleanliness, and maintain an inviting, well-organized Merch Store area to enhance member experience. You will greet guests, assist with merchandise inquiries, participate in inventory, and help achieve individual sales goals set by the...Suggested
$14.75 per hour
A leading fast-food restaurant is seeking a Guest Experience Lead in Miami, Florida. This role focuses on ensuring guests have a pleasant experience, addressing concerns, and promoting the restaurant's features. Candidates should possess a welcoming demeanor and strong...SuggestedHourly payFlexible hours- CAMP is seeking a Stock Guest Experience Host to manage stockroom logistics and assist on the sales floor with guest experiences. You will receive shipments, log inventory, and keep the floor replenished while also stepping onto the floor during busy times to assist families...SuggestedPart timeFlexible hours
- ...a Shift Leader / Team Captain to assist guests with smoothies and nutrition goals. Responsibilities... ...include blending smoothies, leading team members, and ensuring store operations... ...run smoothly while providing a friendly experience. Candidates should be at least 16 years...Shift work
- ...and Beverage Manager to oversee daily operations across dining outlets, ensuring exceptional quality and service that elevates guest experiences in a dynamic hotel environment in Miami. The role emphasizes leadership, integrity, and teamwork, with a focus on driving...All shifts
- Starwood Hotels in Miami is seeking a Food & Beverage Manager to lead the F&B team, elevate service standards, and drive financial... ...You will mentor staff, coordinate operations, and ensure a guest-centric experience in a dynamic 24-hour setting. Ideal candidates bring 3+...
- JOE & THE JUICE is a fast-paced, people-centric cafe concept where energy and personality drive guest experiences. As a Shift Supervisor in Miami, you’ll lead the shift with strong delegation, keep operations smooth, and elevate guest service while mentoring Juicers. You...Shift work
- ...'s brand is seeking an Assistant Manager in Miami to lead daily restaurant operations, ensure guest satisfaction, and drive performance. You will manage... ...adherence to company policies; prior restaurant management experience and ServSafe certifications are preferred. #J-18808-...
- ...and tend to animals, and participate in stage presentations with guests in mind. The role requires ability to work nights, weekends, and holidays, with a focus on safety and high-quality guest experiences. Prior animal-care experience and a Florida driver license may be...Night shiftWeekend work
- ...Peachtree Group is seeking a General Manager for our Miami-area hotel, responsible for leading all departments to deliver exceptional guest experiences and maximize profitability. The role requires prior GM experience or 3+ years in hotel operations or sales leadership...
- A leading retail company is looking for a PT Store Supervisor in Miami, Florida. In this role, you will support store operations, enhance customer experiences, and lead staff to achieve sales objectives. Ideal candidates should have supervisory experience and a flexible...Part timeFlexible hoursWeekend workAfternoon shift
- ...design district in Miami is seeking a passionate counter team member to join our vibrant café. You'll be responsible for greeting guests, managing counter aesthetics, and utilizing our Toast POS system to provide top-tier service. Our ideal candidate loves cookies, thrives...
- melin is seeking a Store Manager to lead and coach our store team, driving premium guest experiences and building lasting relationships with customers. You will open/close the store, supervise operations, inventory, and POS, and mentor staff to deliver outstanding service...Seasonal work
- A local fitness studio in Miami seeks a Studio Lead to provide exceptional customer service and support instructors. Responsibilities... ...will have strong communication skills, sales abilities, and experience in customer service. Flexibility for morning, evening, and weekend...Local areaWeekend workDay shiftAfternoon shift
- Hospitality America is seeking a Front Office Manager for the Hampton Inn Coconut Grove in Miami to lead front desk operations, train staff, and enhance guest experiences. The role emphasizes coaching, mentoring, and implementing efficient processes to deliver superior...
- ...to oversee Luxury and Lifestyle bookings, ensuring a seamless guest experience and adherence to Forbes Five Star standards. Under the Reservations... ...and third parties to maximize guest relationships. You will lead daily operations in reservations, know current rates and...
- JETSET Pilates® in Miami is looking for Studio Leads to join their dynamic team. This role involves assisting clients and instructors... ...sales, answering inquiries, and supporting the overall studio experience. Ideal candidates will have strong customer service and communication...
- ...role is 100% on-site, reporting to the General Manager, with a focus on delivering exceptional guest experiences and meeting brand benchmarks. The ideal candidate will lead Front Office, Concierge and Uniformed Services, driving revenue, optimizing occupancy and ensuring...
- ...Supervisor to help maintain the store's heartbeat. You will lead the shift, drive smooth operations, delegate tasks, and support... ...keeping energy high and standards sharp. You’ll focus on guest experiences, achieve daily sales targets, and mentor teammates through our...Shift work
- ...Manager to help operate a single store. You will hire, manage and direct associates to meet financial goals and deliver exceptional guest experiences. A 3+ week leadership training program is provided to prepare you for success. You’ll be part of a team dedicated to growth...
- A boutique fitness studio in Miami is seeking Studio Leads to provide exceptional service and assist instructors. Responsibilities include... ...Ideal candidates will have strong customer service skills and experience in sales. Candidates must be available for flexible shifts,...Flexible hoursDay shiftAfternoon shift
- ...A leading valet parking service provider in Miami Beach is seeking a Valet Ramp Captain... ...ensuring the safety and efficiency of parking guest vehicles while delivering exceptional... ...must have 2+ years of management experience and a valid US driver's license. The position...
- ...is seeking a Housekeeping Supervisor to lead our room attendants and maintain high cleanliness... ...staff, and monitor operations to ensure guests are cared for with pride and consistency.... ...ideal candidate has prior supervisory experience, strong organizational and people-...Shift workWeekend workAfternoon shift
- ...Miami Beach is seeking a host supervisor to lead the front-of-house team, ensuring flawless seating, reservations, and guest flow in a busy upscale environment. You will... ...standards while delivering exceptional guest experiences. This role requires a proactive communicator...
- La Petite Maison in Miami is seeking a proactive Lead Host to guide the host/reception team during daily service, ensuring a warm, seamless guest experience and a first impression that reflects the LPM brand. You will manage the host stand, reservations check-in, walk-ins...
- ...in directing and supervising operations to provide the highest standards of service. You will oversee guest registration, room assignments, and check-out while leading a team to ensure smooth front desk performance. Responsibilities include monitoring staff performance,...
- Royal Caribbean Group seeks a Lead, Co-Brand Credit Card - Onboard Acquisition & Experience in Miami to drive co-brand card growth through onboard channels and guest experiences. The role focuses on increasing new account acquisitions onboard, optimizing the guest journey...
- ...homes and premium commercial spaces where health, wellness, and guest experience matter. The role centers on building strategic relationships... ...high-end projects and shape brand presence. The candidate will lead pursuit strategy, leverage CRM tools, and collaborate with...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!

