Co-Manager

The Breitling Boutique Manager will be responsible for assisting in the management of general boutique functions, with a primary focus on providing excellent client service, cultivating a professional and pleasant environment for all staff members, setting standards for each colleague for which they are accountable, and working closely with others on the management team. Responsibilities Achieve and exceed sales goals through strategies, clienteling, sourcing new clients, and maintaining and building productive long-term relationships with existing clients. Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for continuous staff development. Stay current with market competition, industry, watch trends, and client shopping behaviors. Demonstrate strong business acumen; strategically forecast, plan, and budget for the needs of the business (e.g., payroll, staffing). Manage daily operational tasks according to SW standards, including selling and service. Assist with recruitment and retention efforts. Serve as a leader within the building in support of the Boutique Director. Support an environment of teamwork, trust, and collaboration with peers, clients, and supervisors. Develop product knowledge skills and remain aware of current collections that are in boutique and online; cascade and train information to the broader team. Foster a boutique environment that delivers renowned and authentic service to create a luxury client experience. Other tasks and responsibilities as assigned by management. Experience 2+ years of retail service experience required, preferably in a luxury retail environment. Current knowledge of watch trends and competition in the marketplace. High school diploma or equivalent; college degree or equivalent work experience preferred. Proficiency with MS Office (Microsoft Word, Excel, PowerPoint, Outlook) and experience using retail systems (labor management, inventory systems, sales reporting, etc.). Ability to communicate effectively with clients and team (both orally and in writing). #J-18808-Ljbffr