INSTALLATION TECHNICIAN

Job Description

Job Description

Position Title: Installation Technician

Team: Integration 

Manager: Installation Supervisor  

Office Location: Wixom, MI

Who We Are:

Bluewater Technologies Group, Inc., founded in 1985, is the only woman-owned business of its kind, bringing together multiple industry-leading teams under one roof. Our mission is simple: unlock the potential of spaces. That potential might mean helping organizations communicate more clearly, operate more efficiently, or even monetize their environments in new ways. From large-scale events and brand activations to workplace environments and permanent installations, we transform spaces into places that connect, inspire, and perform.

At Bluewater, you’ll find planners, makers, and innovators working side by side—blending creativity, technology, and strategy to deliver experiences that matter. Rooted in our EPIC values (Excellence, Passion, Integrity, Collaboration— and Fun!), we’re driven by a shared purpose: to make people smile.  

Role Summary:

We are seeking a Installation Technician who would be responsible for the installation and maintenance of Audiovisual Systems. This is a full-time position based in Wixom, Michigan. Schedule is Monday through Friday, with overtime pay when applicable. Weekend and Holiday work may be requested. 

Key Responsibilities: 

• Run wire and install gear
• Build and install racks
• Keep project stakeholders informed of the status of and any issues with the assigned projects
• Track work hours
• Coordinate with other trades onsite to keep the job running smoothly
• Coordinate getting the correct materials onsite
• Update our internal systems with job progress
• Train and coach other technicians

Skills/Qualifications:

• Experience leading medium/large integration projects with multiple staff/sub-contractors

• Experience running crews of 3+ techs

• Inclusive of advanced control/audio
• Advanced rack skills
• Installation of LED and Flat panel video walls
• Advanced system commissioning
• Mid-level troubleshooting and problem resolution
• Advanced network understanding and how it relates to AV components
• Work through job related issues with junior techs.   
• Promotes positive attitude and remains open minded and flexible 
• Client interaction and training on installed integrated systems.
• Active listening skills
• Ability to follow and enforce QAT process
• Successfully lead installation team based on project management skills/processes
• Make recommendations based on applicable codes, standards and best practices during the installation of a project.
• Implementation of the job plan and scope of work for larger installations
• Have the following skills and certifications:
  • Biamp Tesira Forte online training certification
  • Crestron Toolbox online training course
  • Crestron 101 training certification
  • Q-Sys Level 0 certification
• Ability to load programmer provided control code
• Ability to load device firmware and software
• Ability to set up a basic network
• Understanding of OSHA and other Safety regulations
• Assist in pre-sales initiatives as directed
• Perform Service calls at the discretion of Bluewater management
• Perform customer training at the discretion of Bluewater management
• Thoroughly test and force-fail all systems for quality control purposes both in-house and on-site.
• Communicate via email and phone with Programmers, Project Managers, and Installation Manager as to conditions with the systems or troubleshooting techniques performed.
• Communicate via email and phone with Systems and Design Engineering about system operational questions or concerns.
• Ability to negotiate and resolve conflicts .

Why Join Us 

• Support flagship A/V projects that define client experiences and drive company growth.

• Be part of an innovative, growth-focused culture that prioritizes continuous improvement and partnership between Operations and Sales.
• Direct opportunities to learn AV skills on the job.
• Play a strategic role in strengthening collaboration, innovation, and operational excellence across the organization.
• Competitive compensation, comprehensive benefits, and ongoing support for certifications and leadership development.
• Thrive in a collaborative, People-Centric culture built on our EPIC values: Excellence, Passion, Integrity, and Collaboration - while Having Fun!

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Individuals may need to sit or stand as needed, may require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder heights, below the waist or lifting as are required to file documents or store materials throughout the workday. Proper lifting techniques required. Position may include lifting up to 50 pounds for equipment.  

Additional Information

This job description is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Leadership reserves the right to modify, add, or remove duties as necessary to meet business needs. All employment at Bluewater Technologies Group, Inc. is at-will and subject to company policies and procedures.

Apply today to join Bluewater Technologies and help us create memorable experiences that leave a lasting impression!

Bluewater Technologies Group, Inc. is a woman-owned business that is an Equal Opportunity Employer committed to creating a diverse, equitable, inclusive, and welcoming company culture. We do not discriminate against candidates and employees because of their gender, gender identity, race, disability status, ethnicity, national origin, age, sexual orientation, education, religion, veteran status, or any other protected status under the law. We are committed to building a work environment where everyone’s thoughts, ideas, and perspectives matter, while ensuring that all individuals are treated fairly, have access to the same opportunities, and are given the resources they need to succeed in their job, regardless of their background.