Receptionist - State Farm Agent Team Member

Responsive recruiter Replies within 24 hours Benefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened in 2016 and is built on real experience and a strong team foundation. After spending 13 years as a team member, I understand firsthand what it takes to support, develop, and appreciate a great team. Today, our close-knit office of five works together to create a positive, supportive environment where everyone plays an important role. We believe in taking care of our team and investing in their growth. We offer team lunches, outings, and team-building events, along with support for personal development. Team members also enjoy free snacks and drinks, health benefits, a Simple IRA, and hiring bonuses. Our culture is built around positivity, teamwork, and a work-hard, play-hard mindset. We're looking for someone who is coachable, bright, friendly, and truly enjoys working with others. If you're someone who values teamwork, great customer service, and a supportive office environment, this could be a place where you feel right at home and continue growing your career. ROLE DESCRIPTION: Charlotte Weaver - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team. RESPONSIBILITIES: Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects. QUALIFICATIONS: Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems. Compensation: $45,000.00 - $55,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Durham, NC and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.