Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 2012 after starting my State Farm career as a team member. I'm a graduate of Nicholls State University in Louisiana, a proud father of two daughters, and enjoy golfing and spending time with my family.

Supporting our community is a big part of our agency. We sponsor local youth sports and cheerleading programs, and I volunteer as a youth sports coach. I enjoy investing in local families and helping young athletes succeed.

Our agency offers health benefits, a gym membership, team development and coaching, team lunches, office happy hours, office snacks, and opportunities for growth and advancement. I believe in investing in my team and celebrating their success.

Our culture is competitive, high-energy, and team-focused. I'm looking for someone who is personable, hardworking, and self-motivated. My philosophy is simple: Will it be easy? No. Will it be worth it? Absolutely .

ROLE DESCRIPTION:
As an  Account Associate for Mitch Landry - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.