Restaurant General Manager

Job Description

Job Description

Position: General Manager

Position Type: Permanent | Full-Service Concept

Location: Framingham, MA

Salary: $80,000 - $100,000 per year

This is a people-first organization that just happens to serve legendary food. Built on a foundation of passion, integrity, partnership, and fun with purpose, this full-service restaurant brand has earned its reputation by doing things the right way — fresh ingredients, made-from-scratch recipes, and a guest experience that keeps people coming back. The culture here is energetic, supportive, and entrepreneurial. Flexible work schedules, friendly internal competitions, recognition programs, and real career growth opportunities are just a few of the reasons people love working here. This isn't just a job. It's a place where you can run your own operation, develop your team, and build something meaningful.

Job Qualifications

To be considered for the General Manager position candidates must demonstrate the following:

• 2+ years of experience as a General Manager, Managing Partner, or Multi-Unit Manager in a full-service restaurant concept
• Excellent communication and organizational skills
• Proven ability to problem-solve and manage stress in a high-volume dining environment
• Strong financial acumen, including experience managing P&L, food costs, and labor budgets
• Demonstrated ability to lead, develop, and hold accountable a full management team
• Thorough understanding of safe food handling procedures and applicable liquor laws
• Commitment to upholding Responsible Alcohol Service guidelines
• Willingness to make an initial monetary deposit and enter into an employment agreement as required

Job Responsibilities

As the General Manager in Framingham, MA, your day-to-day responsibilities will include:

• Overseeing all facets of restaurant operations to ensure consistently high standards of food quality and guest service
• Enforcing compliance with all employment policies, supported by the management team
• Directing the work of the management team, setting weekly schedules, and assigning areas of responsibility to Restaurant Managers
• Managing performance through weekly directionals, performance evaluations, coaching, and disciplinary action
• Reviewing applications, interviewing, and hiring both management and hourly employees
• Providing full oversight of food, labor, and liquor costs to maintain profitability
• Managing food costs, tracking waste, and controlling labor costs effectively
• Managing weekly and monthly P&L reporting
• Planning, preparing, and overseeing weekly, monthly, and yearly inventories and budgets
• Verifying that audit, ESF, daily Taste & Temp, and training standards are consistently upheld
• Overseeing cleanliness and safety standards throughout the restaurant
• Enforcing appropriate security measures to maintain the safety of employees and guests
• Managing incentive programs for both management and hourly staff
• Overseeing the development of key employees and managers, including training in employment policies and practices
• Acting as the primary liaison with all vendors and support center contacts
• Maintaining and modeling the core values of the organization every single day

Company Benefits

The General Manager in Framingham, MA will be eligible for a comprehensive Total Rewards package after 30 days of employment, including:

• Choice of best-in-class medical plans
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement Leave, and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability coverage
• Life, Accident, and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursement
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Annual holiday bonus
• Restaurant dining discounts
• Opportunities to support your local community

This General Manager opportunity is an exceptional opening for an experienced, driven leader who is ready to take full ownership of a high-performing, high-volume operation. If you are ready to lead with purpose, develop a winning team, and make your mark in a culture that truly values its people, this is the role for you.

Apply today if you're ready to take your career to the next level!