Dealer Floor Plan - Insurance Expert

Inside the Role The Dealer Floor Plan - Insurance Expert oversees the Floor Plan Insurance program for commercial vehicles. In overseeing the administration and execution of Floor Plan Insurance programs for commercial vehicles, this role partners with 400+ dealerships to tailor insurance solutions that meet their specific needs. In collaboration with the insurance team members, co‑broker, and insurance companies, the Dealer Floor Plan Insurance Specialist develops innovative solutions and enhances the company's service offerings. This role is responsible for ensuring the insurance policies and practices are accurate, compliant, and aligned with the company’s objectives. Floor Plan Insurance Management Operate, control and develop the best option for our dealers in collaboration with our partners. Oversee the administration and execution of Floor Plan Insurance programs for commercial vehicles. Ensure policies are accurate, compliant, and aligned with the company’s objectives. Collaborate with dealerships to tailor insurance solutions that meet their specific needs. Client Relationship Management Develop and maintain strong relationships with dealerships and partners to enhance customer satisfaction and loyalty. Serve as the primary point of contact for dealership inquiries and issue resolution. Conduct regular check‑ins with dealerships to assess needs and provide support. Operational Oversight Monitor and analyze insurance performance metrics to identify opportunities for improvement. Ensure efficient processing of insurance applications, claims, and renewals. Collaborate with cross‑functional teams to streamline operations and enhance service delivery. Regulatory Compliance Stay up-to-date with industry regulations and ensure all insurance practices are compliant with federal and state laws. Implement policies and procedures to minimize risk and exposure for the company. Training and Development Conduct training sessions for team members on insurance products, processes, and best practices. Provide ongoing support and coaching to enhance team capabilities and performance. Reporting and Analysis Prepare regular reports on Floor Plan Insurance performance, sales, and customer feedback for management review. Utilize data analytics to inform strategic decisions and improvements in insurance offerings. Team Leadership Work together with a team of insurance professionals to achieve performance goals for the overall Floor Plan Program. Learn, train and develop solutions to enhance our overall insurance program. Foster an environment of continuous learning and improvement within the team. Knowledge You Should Bring Bachelor’s degree in Finance, Business Administration, Insurance, or a related field or 8 years of relevant experience in lieu of degree. 5+ years of experience in the insurance industry, with significant experience in commercial vehicles or floor plan insurance. P&C Insurance license. Excellent communication and interpersonal skills, with a customer‑focused mindset. Exceptional Candidates Might Bring Proven leadership skills and experience managing a team. Strong understanding of insurance products, underwriting, and claims processes. Ability to analyze data, identify trends, and make informed decisions. Familiarity with regulatory standards and compliance in the insurance industry. Proficiency in insurance management software and Microsoft Office Suite. Benefits Annual bonus program. 401(k) company contribution with company match up to 8% and non‑elective company contribution of 3 – 7% depending on age. Starting at 4 weeks paid vacation, 13+ calendar holidays, 8 weeks paid parental leave. Employee assistance program, comprehensive healthcare plans and wellness programs. On‑site fitness (at some locations), tuition assistance and volunteer paid time off. Short‑term and long‑term disability plans. Location This position is open to applicants who can work in (or relocate to) Charlotte, NC or Fort Mill, SC. Relocation assistance is not available for this position. Schedule Type Hybrid (4 days per week in‑office / 1 day remote). Additional Information Applicants must be legally authorized to work permanently in the country of posting. Final candidate must successfully complete a criminal background check. Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions. EEO - Disabled/Veterans. Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression, genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at View phone number on click.appcast.io or toll free View phone number on click.appcast.io. For TTY/TDD enabled call View phone number on click.appcast.io or toll free View phone number on click.appcast.io. #J-18808-Ljbffr Daimler Truck Financial Services USA LLC