Student Account Services Billing Specialist

Overview Position Information Working Title: Student Account Services Billing Specialist Department: Student Account Services Compensation Title: Specialist Position Number: 30001866 Position Status: Regular Work Schedule: Monday-Friday, 8:15am – 4:30pm Hours per Week: 37.5 Months per Year: 12 Purpose of Position The Student Account Services Specialist manages third-party invoicing for student tuition payments while providing excellent customer service to students and community partners. Responsibilities Processing of Veteran’s Affairs and military benefits to include billing and mandated waiver processing VA Tuition Certification Third-Party Payor invoicing and account reconciliation Accurate posting and clearing of ACH and credit card payments Maintain knowledge of federal and state regulations Assist students in determining method of payment Provide general customer service to students in person and via phone and email Qualifications Any equivalent combination of education, training and experience, which provides the required knowledge, abilities and skills may be considered. Skills Ability to communicate effectively with a diverse customer population. Perform mathematical functions, bookkeeping, accounting and record keeping with accuracy and close attention to detail. Ability to learn computer software and reporting tools. Demonstrate excellent organization and analytical skills. Preferred Experience Experience in customer service required. Knowledge of VA and Military systems preferred. Any candidate who is offered this position will be required to undergo a pre-employment criminal background check. Education & Experience Minimum Education: Some College Preferred Education: Bachelor’s Degree Minimum Experience: 1 year Compensation Salary: Minimum $16.01/hr Pay Grade: S66 Posting Details Requisition Number: 2026S2332 Job Open Date: 04/22/2026 Job Close Date: Is this an internal only posting? #J-18808-Ljbffr NKU Graduate Education