Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service RepresentativeMagic Valley Veterinary Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $14 - $16 per hour, for each hour workedThis is a full-time position, with a 4/10 schedule and availability needed Monday, Tuesday, Thursday, and Friday.Full-time Benefits Package*:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discountUniform allowance*Part-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:1+ years of experience in a customer service, reception, or client-facing rolePrevious veterinary receptionist or healthcare-related front-desk experience preferredProficiency in the following skills:Ability to manage a multi-phone line system while assisting in-person clientsExceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsGeneral hospital cleaningWhy choose Magic Valley Veterinary Hospital?At Magic Valley Veterinary Hospital, we pride ourselves on our unwavering commitment to providing compassionate care for pets and their families. Our team of six experienced veterinarians and dedicated veterinary professionals is passionate about nurturing the bond between humans and animals. We proudly care for dogs, cats, and pocket pets, offering personalized treatment plans tailored to each pet's unique needs.With state-of-the-art facilities and a warm, welcoming atmosphere, we strive to create a positive experience for both pets and their owners at every visit. From routine wellness care to more specialized medical needs, our team is dedicated to providing thoughtful, high-quality veterinary care throughout every stage of your pet's life.