Consumer Banking Deposits 2.0 - Product, Senior Associate

Job Description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

 

As a Senior Product Delivery Associate within the Consumer Banking Deposits 2.0 team, you are trusted with enabling the delivery of products in a stable and scalable way. You will partner with cross-functional teams, build key relationships, and help ensure products continuously deliver value for customers and the business.

 

Job Responsibilities

• Collaborate with the Product Manager to execute key delivery tasks and identify opportunities to improve efficiencies.
• Support the completion of change management activities across functional partners and monitor adherence to the firm's risk, controls, compliance, and regulatory requirements.
• Raise blockers and other impediments to the Product Manager to manage dependencies and ensure adequate resources are available.
• Drive resolution of issues while providing highly transparent status reporting.
• Apply AI-enabled delivery insights to identify recurring impediments, dependency risks, and efficiency opportunities while validating recommendations with product delivery and controls partners.
• Support responsible AI-assisted change readiness and release reporting practices that improve transparency, stakeholder alignment, and adherence to risk, compliance, and regulatory requirements.

 

Required Qualifications, Capabilities, and Skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area.
• Demonstrated performance in product management or a related domain.
• Experience executing operational management and change readiness activities.
• Experience supporting product deployment processes.
• Strong ability to collaborate across business, operations, technology, risk, and control partners.
• Excellent organizational, problem-solving, and communication skills.

 

Preferred Qualifications, Capabilities, and Skills

• Developed knowledge of the product development life cycle.
• Experience working within large-scale product delivery or transformation initiatives.
• Familiarity with Agile product delivery frameworks and release management practices.
• Exposure to AI-enabled tools, analytics, or reporting capabilities that support delivery effectiveness and transparency.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.