Tier II IT Support Technician - Helpdesk & Escalations
Mecklenburg County Government
Mecklenburg County Government is seeking an IT Support Technician II to provide frontline technical support to internal users, resolve incidents, and escalate complex issues. The role includes maintaining ticket queues, supporting Office 365 and Windows environments, and contributing to IT projects. The position requires strong customer service skills, effective communication, and the ability to work with cross-functional teams. Some after-hours on-call may be required. #J-18808-Ljbffr Mecklenburg County Government
Vacancy posted 1 day ago
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