Restaurant Floor Supervisor

Job Description

Job Description

Description:

Restaurant Floor Supervisor

Join our dynamic team at a high-volume, upscale seafood restaurant where excellence in service and quality are at the forefront. We are seeking a dedicated and experienced Restaurant Floor Supervisor to oversee daily operations, ensure exceptional guest experiences, and support our team in maintaining the highest standards of service. If you thrive in a fast-paced environment and have a passion for hospitality, we invite you to apply.

Key Responsibilities:

- Supervise and coordinate front-of-house staff to ensure smooth and efficient restaurant operations

- Manage employee scheduling using HotSchedules to optimize coverage and labor costs

- Oversee ordering and inventory management to maintain appropriate stock levels and reduce waste

- Monitor and ensure compliance with health, safety, and sanitation standards

- Assist in training and mentoring staff to uphold service quality and restaurant policies

- Handle guest inquiries, complaints, and special requests professionally and promptly

- Collaborate with kitchen and management teams to ensure seamless service delivery

- Utilize Toast POS system for order accuracy, sales tracking, and reporting

- Support opening and closing procedures, including cash handling and POS reconciliation

Mandatory Skills and Qualifications:

- 2 Years proven experience in restaurant supervision or management, preferably in upscale or seafood dining environments

- Strong knowledge of restaurant operations, including scheduling, inventory, and POS systems

- Excellent leadership, communication, and interpersonal skills

- Ability to multitask and perform effectively under pressure in a high-volume setting

- Proficiency with HotSchedules and Toast POS system is highly desirable

- Knowledge of food safety and sanitation standards

- Flexibility to work evenings, weekends, and holidays as needed

- High school diploma or equivalent; additional hospitality management training is a plus

We foster a vibrant, team-oriented culture that values growth, professionalism, and a passion for exceptional dining experiences. Join us and be part of a team that celebrates culinary excellence and outstanding service.

Minimum 2 years experience in restaurant supervision or management, preferably in upscale or seafood dining environments

Proficiency with HotSchedules and Toast POS system