Strategic Workforce Planning Analyst
Judi Health
Judi Health in Charlotte, NC is seeking a Workforce Management Analyst to partner with UM management to strengthen staffing, forecasting, and real-time operations across our hybrid call center. You will monitor queues, manage adherence, develop reports, and support scheduling, data integrity, and process improvements to drive service levels. The role requires 5+ years of call center experience and WFM tool proficiency. #J-18808-Ljbffr
Vacancy posted 3 days ago
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