Cafe Attendant-PM Shift

We're People People

Sonesta International Hotelsthe 8th largest hotel company in the U.S. (and growing fast).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we're everywhere our guests need us to be. But here's the thingwe're not just in the business of hotels, we're in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connectdelivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What This Role Is All About

Prepare specialty beverages according to Starbucks and Sonesta standards.

Prepare a la carte food according to Sonesta standards.

Operate POS cash register according to Sonesta standards.

Deliver orders to tables according to Sonesta standards.

Maintain overall cleanliness and sanitation of work area and seating area.

Provide excellent service to our clientele.

Participate in departmental meetings.

Deliver positive, engaging service to our guests. You will be excited and engaged in taking care of our guests, creating lasting memories and welcoming guests like family. You will consistently deliver our brand pillars by:

Being positive, personal, and real.

Embracing our local area, sharing insights.

Creating lasting memories.

Build solid relationship with your Colleagues.

Treat colleagues with respect and dignity.

Commit.

Be Authentic and Real.

Communicate Openly, Honesty and Clearly.

Other duties and responsibilities may be assigned. The employee is expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.

A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.

• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to multi-task and work in a fast-paced environment.
• Willingness to be flexible and work both the front of house and the caf kitchen.
• Track record of delivering exceptional guest or client experience.
• Appropriate professional appearance and demeanor.
• Experience in coffee shop environments strongly desired.
• Ability to communicate, both verbally and written, effectively with guests, vendors, and co-workers.

Go Beyond @SonestaHotels

We are an organization made up of people, thoughts, and ideas all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.

We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.

Pay ranges from $22 - $22.50, base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here's a snapshot of what we offer:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Sonesta International Hotels Corporation