Customer Service Agent - $18.50 & $1,000 Sign-on bonus

You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.## **Job Description******We’re seeking individuals with vibrant personalities who love interacting with people. As a Ready Line or Return Agent, you’ll be a vital part of our team, acting as a Key Company Promoter and the face of our brand. Your energetic approach will create memorable customer experiences and ensure they receive top-notch service from start to finish.********As a Return Agent, you will:***** ****Provide a warm, friendly welcome to all returning customers with a positive and approachable demeanor.***** ****Conduct thorough inspections of returning vehicles, checking for damage, recording mileage, and verifying fuel levels.***** ****Secure the vehicle keys from the customer and ensure all personal belongings and luggage are safely removed.***** ****Complete and submit the required paperwork to notify management of any mechanical damage or issues with the vehicle.***** ****Review the final rental contract with the customer, clearly explaining all charges and answering any questions they may have.***** ****Perform other duties as assigned to support business needs and objectives.********As a Ready Line Agent, you will:***** ****Maintain a clean, organized, and presentable ready line area.***** ****Ensure all vehicles are meticulously cleaned, prepped, and ready for customer pick-up.***** ****Inspect vehicles for quality standards and promptly pull any that don’t meet requirements, sending them for servicing.***** ****Facilitate vehicle exchanges, swaps, or upgrades based on customer requests to ensure a smooth transition.***** ****Confirm that an adequately completed checkout slip accompanies each vehicle.***** ****Assist customers in locating their rental cars and assist with luggage when necessary.***** ****Support the efficient flow of vehicles by moving and parking cars within the facility as needed.***** ****Perform other duties as assigned to support business needs and objectives.********Requirements:***** ****Valid Driver's License***** **Top-notch people skills*** **Ability to troubleshoot with a smile*** **Patience and understanding throughout the rental experience*** **High School Diploma or equivalent******We offer:***** **Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus*** **Company-paid Life Insurance*** **Company-paid AD&D Insurance*** **Flexible spending account*** **Parental leave*** **Employee assistance program******We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs**.****Europcar Mobility Group**Europcar Mobility Group è un player globale della mobilità, con 75 anni di esperienza e una posizione di leadership in Europa.“We help to change the way you move” è la nostra mission. Oggi più che mai ci impegniamo a fornire soluzioni innovative, semplici e senza soluzione di continuità, capaci di rendere la mobilità facile, piacevole e sempre più sostenibile. Per far questo, offriamo a privati e aziende un'ampia gamma di servizi di noleggio di auto e furgoni, per poche ore, pochi giorni, una settimana, un mese o più, su richiesta o in abbonamento, potendo contare su una flotta di oltre 280.000 veicoli, equipaggiati con le più recenti motorizzazioni, inclusa una quota crescente di veicoli elettrici.I nostri Brand rispondono a esigenze, casi d'uso e aspettative differenti: Europcar -uno dei leader mondiali nel noleggio di auto e veicoli commerciali leggeri, Goldcar - leader Europeo nell'offerta di servizi di noleggio auto low-cost, Fox-Rent-A-Car, uno dei principali operatori del mercato del noleggio autonegli Stati Uniti, con un posizionamento “value for money” e Euromobil un operatore tedesco dell’autonoleggio. In alcuni Paesi sono inoltre disponibili formule in abbonamento gestite attraverso la piattaforma “myEuropcar”La soddisfazione dei clienti è il principale obiettivo del Gruppo e dei suoi oltre 9.000 dipendenti. Europcar Mobility Group offre soluzioni di mobilità, attraverso a una rete di uffici di noleggio distribuita capillarmente in oltre 130 Paesi.Maggiori informazioni su: #J-18808-Ljbffr Europcar