Business Operations Specialist (Financial Specialist II)

Position Details Title: Business Operations Specialist (Financial Specialist II) Salary: $38,910.00 Contract Term Length: 12 Months Standard Hours: 37.5 Work Location: Discretionary Hybrid FLSA Status: Non-Exempt College: Gateway Community & Technical College Campus Location: Gateway Edgewood Campus Department: Business Operations Benefits Exceptional health care, vision, and dental coverage for you and your family Tuition reimbursement/waiver for you, your spouse, and dependents 403(b) retirement plan: a 5% employee contribution receives a 10% employer match Vacation/Sick Time Work-Life Balance 9.5 Paid Holidays 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions Employee Assistance Program Job Summary Performs intermediate financial operational duties, primarily the collection, billing, and maintenance of student account receivables. Upholds strict and complex financial and confidentiality standards in a respectful and customer-focused manner. Job Duties Focuses on Business Office operations involving Student Financial Accounts. Assists with student invoicing, cash receipts of tuition and fees, receivables, refunds, return collection. Recommends adjustments and escalates problems to other departments or to higher levels. Personally calls outstanding student accounts to resolve issues in hopes of leading to collection of outstanding tuition, maintaining headcount and supporting retention efforts. Leads collection efforts following legal, acceptable practices. Assists in building, balancing, invoicing and collecting Third Party Contacts from the companies and community we serve. Cashiering, processing student payments. Post and tracks manual bookstore charges. Reconciles daily cash receipts and prepares bank deposits. Confirms closing reports and transaction from previous business day for accuracy. Daily deposits of Misc. cash collection and preparation of paperwork for correct journal entry. All other duties as assigned. Minimum Qualifications Bachelor's degree or equivalent and 2-4 years experience Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments. Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds. Excellent verbal and written communication skills. Proven ability to manage multiple priorities effectively and meet tight deadlines. Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word) Preferred Qualifications 4-6 years of experience Previous experience in a community college setting Strong financial operations and accounting skills, including experience with billing, receivables, and cash handling Additional Skills Requested Exceptional attention to detail and accuracy in managing financial data and ensuring compliance Excellent communication and customer service skills Effective time management and multitasking abilities in a fast-paced, deadline-driven environment Employee Rights Employee Polygraph Protection Act Equal Opportunity Employer The Kentucky Community and Technical College System is an equal educational and employment opportunity institution. #J-18808-Ljbffr