Fuel Clerk (62258)

Fuel Clerk

Homeland Store 467 - Bartlesville, OK 74006

Salary Range $9.75 - $14.00 Hourly Level Entry Position Type Part Time Job Shift Open Education Level High School Diploma or Equivalent Category Retail Store Positions

Do you have a passion for food, love providing top level customer service and enjoy working in a fast-paced environment? Since our employees are also owners, they care deeply about providing high quality service to each-and-every customer. Our mission as an employee-owned company is to offer quality food choices to the communities we serve, support local farmers and producers, and develop and reinvest in our employee owners. Apply today and begin your ownership journey!

Fuel Clerk

Purpose Statement:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and assist with monitoring all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Significant Job Responsibilities:

• Promote trust and respect among associates.
• Understand and adhere to guidelines on restricted sale items (for example tobacco and alcohol).
• Adhere to all local, state, and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold at the Fuel Center and assisting them with issues at the Fuel stations.
• Display a positive attitude.
• Label, stock, and inventory department merchandise.
• Build and remove displays for seasonal items/products.
• Maintain an awareness of inventory/stocking conditions. Notify Manager of low or out of stock items.
• Report product ordering/shipping discrepancies to the department manager.
• Maintain state, local and company compliance reports and logs.
• Process fuel, merchandise, and lottery sales quickly and accurately.
• Perform cashier functions, including opening/closing register, ringing sales, completing tender transactions, and money drops.
• Comply with safety procedures and identify unsafe conditions to management.
• Maintain updated information on pump toppers related to reward programs or products.
• Follow standard procedures for reporting competitors fuel retail.
• Updates fuel retail on pumps and signs according to directions from Corporate Office.
• Follow opening and closing procedures for Fuel center.
• Maintain till according to company policy.
• Comply with safety procedures and report unsafe conditions to management.
• Complete incident and security reports.
• Clean up spills and complete Fuel Spill Report.
• Maintain knowledge of emergency plans numbers and procedures.
• Maintain cleanliness of department, inside kiosk or convenience stores as well as the fuel dispensers.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.
• Complete daily inspection.
• Promote/offer reward programs to customers.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Perform other duties related to the position as requested by Supervisor.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Supervision Received:

The Fuel Clerk reports directly to the Fuel Supervisor.

Qualifications:

Job Qualifications/Skills:

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math

Education, Experience, and Licensing Requirements:

• High school diploma preferred
• OCC Operator A, B, A/B or C certificate as required.
• Retail experience preferred

Work environment/physical demands:

• Ability to stand for long periods of time.
• Lifting of items 50 lbs.
• This position requires no travel.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.