Patient Care Coordinator
Raleigh Capitol Ear, Nose, and Throat
Patient Care Coordinator
Raleigh Capitol Ear, Nose, Throat & Allergy is looking for a friendly, dependable, and highly organized Patient Care Coordinator to join our growing team!
We are looking for someone who enjoys working in a fast-paced medical environment, takes pride in providing exceptional customer service, and understands that a positive patient experience starts with a welcoming and efficient front office.
What You'll Do
- Welcome patients and provide a warm, professional first impression.
- Coordinate patient appointments, follow-ups, and scheduling needs.
- Manage incoming phone calls and patient inquiries with professionalism and compassion.
- Coordinate referrals, medical records, and communication with other healthcare providers.
- Assist with insurance verification, authorizations, and other administrative responsibilities.
- Communicate with clinical staff and providers to ensure smooth patient flow.
- Help keep daily office operations organized and running efficiently.
- Address patient questions and concerns with patience and a solutions-oriented attitude.
What We're Looking For
- Previous experience in a medical office or healthcare setting preferred.
- Excellent communication and customer service skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize in a busy environment.
- Comfortable using electronic medical records and computer systems.
- A positive attitude, professional demeanor, and willingness to be a team player.
- Dependable, proactive, and able to work independently when needed.
Why Join Our Team?
- Work with a supportive and collaborative team.
- Be part of a practice where patient care truly matters.
- Enjoy a rewarding role that makes a difference in people's lives.
- Opportunity to grow your skills in a specialized medical practice.
If you are personable, organized, motivated, and enjoy making a difference in the lives of others, we'd love to hear from you!
Apply today and become an important part of our ENT team!
Raleigh Capitol Ear, Nose, and ThroatVacancy posted 2 days ago
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