Scheduler

Skills Required :

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Ability to establish and maintain a productive working relationship with faculty, staff, administration, and patients
• Ability to creatively integrate competing demands into a productive working environment
• Excellent written and verbal communications skills
• Ability to interact diplomatically and sympathetically, in a cheerful manger, with proper etiquette and professionalism
• Ability to use health system computer systems, and utilize the various resources and tools effectively
• Ability to schedule surgeries accurately in a timely manner
• Previous working knowledge of patient related policies and procedures

Skills Preferred :

• Experience utilizing CERNER EMR system and IQueue Scheduling
• Experience directly working with physicians

Position Responsibilities/Expectations :

• Answering and triaging calls- directing to appropriate individuals or departments.
• Scheduling surgeries, operations and appointments
• Perform insurance verification functions.
• Calendaring using the outlook application.
• Process and track all incoming and outgoing referrals and reviewing the Referral Work Queue and screening New Patients.
• Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following facility standards.
• Interact with patients, providers and other caregivers within the clinic and at outside facilities providing accurate, timely and responsive information.
• Provide patients with generic preoperative information sheets and advise patients of preoperative surgical and financial requirements.
• Uploading patient imaging.
• Assist in all work assignments.
• Ad-hoc duties as needed.
• Daily Case Load
• Scheduling patients for surgeries, appointments, etc.