Store General Manager

General Manager - HagerstownSalary Range $50,000.00 - $65,000.00 Base+Commission/month Position Type Full Time Job Shift Any Travel Percentage Up to 25% Category ManagementDescriptionBe Bold. Be Kind. Be You. Join the ModWash Family Today!General ManagerThe General Manager (GM) is the CEO of their ModWash site. The GM has full responsibility for the site's people, performance, culture, and profitability. They operate with an ownership mindset — making daily decisions that drive long term success, while fully supporting ModWash standards, values, and strategy. The GM is expected to think and act like a business owner: owning results, developing leaders, safeguarding the brand, and continuously improving operations.What "CEO of the Site" Means in PracticeFull Accountability: Own site level P&L results. Labor, revenue, expenses, membership growth, guest satisfaction. Problems are the GM's to solve, not escalate by default.People Leadership: Hire, develop, and retain a winning team. Build future leaders, not just fill shifts. Set the tone for culture, expectations, and execution.Decision Making Authority: Make real time operational decisions. Adjust staffing, priorities, and execution to meet business needs. Operate within company guardrails — but lead decisively.Brand & Community Stewardship: Be the face of ModWash in the community. Protect and elevate the brand with every guest interaction. Take pride in the site as their business.Position Requirements:Create and maintain a positive, team-oriented work environmentAttract, recruit, train, and develop all attendants, key holders, and assistant general managerTrained to perform preventive maintenance and repairs equipmentManage chemical inventory, scheduling, labor costs, and equipment functionalityPerform required administrative duties including disciplinary action, terminations, scheduling, employee relations and life cycle recruitingContinuously seek ways to improve the businessEnsure compliance with legal requirements and company policies and proceduresEnsure that safety and security are emphasized, practiced, and periodically reviewed, and that employees are trained in appropriate responsesLead the team with a strong sales mindset, driving performance and guest experienceParticipates in the hiring and training of hourly team membersConducts performance evaluations that are timely and constructiveHandles discipline and termination of employees as needed and in accordance with company policyQualificationsPhysical Requirements:Ability to work outdoors in all weather conditions and seasons (heat of the summer, cold of the winter)Be on your feet for extended periods of time/ the entire work shiftPhysically able to bend, stoop, squat, kneel, reach, step to perform job dutiesAbility to carry, lift, push, pull, and move up to 50 poundsAlert and able to maneuver around moving vehicles and equipmentSafely climb and maneuver a 12ft ladderRespond quickly to soundsMove safely over uneven terrain and in confined spacesSee clearly and respond to dangerous situationsMust have the ability to be mobile and engaged with all ModTeam members and customers at pay station, tunnel entrance, and vacuum lotModWash provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics. Job Types: Full-Time