Senior Director of Infra Engineering (ITAM)

Partner with a company that's devoted to shaping the future of infrastructure in financial services. Let's collaborate to explore uncharted territories and achieve extraordinary feats together.As a Senior Director of Infrastructure Engineering at JPMorganChase within the Core Engineering Solutions team, you have direct management of multiple areas of the firm’s technology infrastructure. Your deep knowledge and expertise are leveraged to set the overall direction and short-term operational goals. Work cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.Job ResponsibilitiesManages multiple technical areas and collaborates on technology projects across different technical domainsSets reuse-first expectations for enterprise-authorized AI adoption within the work environment across infrastructure engineering domains to accelerate delivery and improve decision quality, with human-in-the-loop validation and appropriate handling of sensitive data.Promotes and champions the development of technological methods, techniques, and analytical approaches across the infrastructure engineering domainEnsures technical compliance, risk and security is adopted and that service level agreements and solution scalability needs are metManages multiple stakeholders and complex projects consisting of large teamsApplies cross functional technical expertise, leadership and comprehensive business knowledge by communicating, managing and implementing strategic and operational plans, and develops and executes the function objectives with accountability for outcomesResponsible for staffing, budget and relevant profit and loss, including managing and developing budgetsEstablishes cross-domain governance standards for AI-assisted workflows used in delivery and operational routines, ensuring traceability/auditability and alignment to resiliency, security, and risk expectations.Use Agile practices and backlog & prioritization tools such as Jira to plan, build, and deliver the workTurning manual into automated workflows on a continuous basisRequired qualifications, capabilities, and skillsFormal training or certification on infrastructure engineering concepts and 10+ years applied experience Knowledge of how infrastructure assets (Cloud, on-prem, private Cloud, SaaS) are registered, stored, and tracked through end-to-end life cycleStrong background in Tech Risk & Controls oversight, monitoring, and reporting, with proven ability to execute controls framework activities in partnership with technology and risk stakeholdersPartner with Security, risk, control partners, and the technology teams as the primary ITAM (IT Asset Management) subject matter expertAbility to shift from reactive to proactive methodologies to remediate and mitigate security risksExperience managing and or developing large cross functional teams within the infrastructure engineering disciplineDemonstrated experience leading safe adoption of enterprise-authorized AI capabilities within the work environment across multiple infrastructure engineering teams, including validation practices and awareness of data sensitivity.Ability to define review and approval and escalation expectations for AI-assisted recommendations aligned to resiliency, security, and auditability outcomes.Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scaleExperience leading complex projects supporting infrastructure engineering design, scaling, resilience, and system performance assessmentsExperience managing, coaching, and mentoring teams, and fostering a high-performance culture within the teamPreferred qualifications, capabilities, and skillsHands-on experience with AWS and Azure Cloud platformsHands-on experience with Python or other scripting toolsExperience with deploying infrastructure through Code (IaC). Terraform preferredExperimented with AI skills and plugins and the ability to apply AI to the relevant use casesExperience with Git, CI/CD pipelines, and DevOps deployment practicesExperience with reporting and dashboarding using at least one data visualization platform (e.g., Tableau)Experience with any observability platforms such as Splunk, Grafana, DynatraceChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/VeteransOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.Full timePosting Date: 2026-08-10