SCHEDULING COORD-FACULTY PRACTICE

Summary


Who We Are:


LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.


About the Role:

• Coordinates among practice offices the daily physician procedural schedules. Ensures all schedules are completed and accurate based on physician requests and physician history files. Performs registration and scheduling of outpatient appointments, charge entry, collection of co-payments and medical records functions.

KEY RESPONSIBILITIES:

• Schedules walk-in clinic appointments, and all other related appointments.
• Schedules cases for physicians in the practice.
• Performs daily review of cath lab schedule to verify omissions and inaccuracies in postings and communicates with cath lab office coordinator to rectify as needed.
• Communicates block time assignment change requests to appropriate cath lab leadership.
• Prints and distributes daily cath lab schedules to appropriate faculty practice offices as needed.
• Maintains communication between Faculty office and office coordinator/ leadership.
• Communicates with the cath lab clinical leadership or office coordinator for changes/ accuracy of individual physician procedural schedule.
• Answers dedicated posting line as well as office telephone in a timely manner; returns messages; forwards calls to other departments as needed.
• Communicates with physicians and satellite offices to satisfy their procedural scheduling needs.
• Processes release of medical records information per policy.
• Conducts inventory and obtains office supplies for the office.
• Prepares and maintains accurate and complete records for outpatient offices as assigned.
• Reviews charts periodically for completeness and accuracy to ensure proper maintenance; assures medical records are maintained in accordance with accreditation standards.
• Distributes and processes all information requests received in a timely manner.
• Performs complete registration of patients.
• Optimizes professional charges.
• Interviews patients to obtain correct demographic and insurance information and enters complete registration into EHR.
• Assists financial coordinator in insurance verification and ensures proper authorization for billing and collections.
• Schedules appointments in computerized systems.
• Collects co-pays as per policy and procedures, and communicates co-payment or other balance due to patients/guarantors.
• Balances and closes all payment batches at the end of the day and reconciles cash drawer.

REQUIREMENTS:

• Education: Associate's degree preferred
• Experience: Three years experience, cardiac experience strongly preferred

Additional Information


What We Offer:


Impact: Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.


Growth : Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.


Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support - improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.


Benefits : Competitive compensation (additional compensation such as overtime, shift differentials, premium pay, and bonuses may apply depending on job), comprehensive health plans, free parking, and wellness programs.



Why LifeBridge Health?


With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in the Baltimore region: Sinai Hospital of Baltimore, Grace Medical Center, Northwest Hospital, Carroll Hospital, and Levindale Hebrew Geriatric Center and Hospital.


Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.


LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.