Patient Access Specialist

Patient Access Specialist

Reclaim your evenings and weekends!

Are you an administrative professional looking for a high-impact fast paced role without the burnout of irregular hours? Eye Surgeons Associates is seeking a Patient Access Specialist to be the first point of contact with our patients making it an important patient relations position.

Key Responsibilities

• Welcome and assist patients through the check-in/check-out process while maintaining a warm, professional environment
• Process payments, including insurance co-payments and other charges with accuracy and attention to detail
• Manage appointment scheduling, including coordinating with clinical staff and handling schedule changes

Qualifications

• High school diploma or equivalent required
• Medical office experience preferred
• Proven track record of outstanding customer service
• Demonstrate ability to multitask efficiently while maintaining attention to detail
• Self-motivated with flexibility to adapt to changing priorities
• Being bilingual a plus

Requirements

• Strict adherence to patient confidentiality protocols and HIPAA regulations
• Ability to work at multiple Eye Surgeons Associates locations as needed
• Strong communication and interpersonal skills
• Proficiency in medical office software and basic computer applications

Office hours: 40 hours per week - Monday-Thursday 7:15 to 5pm and Friday 7:15am-12pm

Full Benefits Package including Medical, Dental, Vision, Life Insurance, Supplemental Plans, PTO and 401K