Surgery Scheduler

Howard County Gastrointestinal Diagnostic Center is hiring a Surgery Scheduler. At Howard County Gastrointestinal Diagnostic Center, we believe health and care are inseparable. We focus on offering a high quality, service‑oriented environment for your surgical procedure. Job Summary Under the direction of the Business Office Manager, the Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing, problem‑solving, and ensuring high levels of customer service with scheduling coordinators from all doctors’ offices and Operating Room staff. Successful candidates will possess outstanding leadership, communication, and customer‑service skills and the ability to diffuse difficult scheduling conflicts efficiently with strategy. Demonstrated previous success in customer‑service encounters or programs is required. Duties & Responsibilities Sets priorities and organizes work. Schedules patient procedures to ensure efficient and accurate processing of information, including procedures in the operating room, GI lab, and arrangements for 23‑hour stay. Coordinates with anesthesia groups to confirm scheduling for coverage. Accurately uses procedure codes to ensure proper billing. Verifies that information entered into the system is correct, e.g., spelling of name, DOB, gender, insurance information, etc. Ensures all necessary paperwork for any patient addition is received by the appropriate staff. Communicates changes to the schedule to appropriate staff. Ensures all required fields in Advantx are completed. Works closely with OR director to avoid equipment or supply conflicts. Alerts administration when new doctors or procedures are scheduled. Cross‑trains with other areas. Other duties as assigned. Completes consents and ensures accuracy before submitting to the chart builder. Promotes positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process. Required Qualifications Minimum 2–4 years of hospital or medical office experience. Strong verbal and non‑verbal communication skills in a professional setting. Ability to use time wisely to prepare work area to meet high‑paced demand. Demonstrates a genuine desire to work and improve the hospital as a whole. Professional appearance. Strong medical terminology knowledge. Excellent phone etiquette and exceptional customer‑service skills. What We Offer Medical, dental, vision, and prescription coverage. Life and AD&D coverage. Availability of short‑ and long‑term disability. Flexible financial benefits including FSAs and HSAs. 401(k) and access to retirement planning. Paid holidays and vacation. Pay Range: Min: $20.58 – Max: $29.84. (Wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.) Who We Are At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first‑class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is proud of our inclusive culture that respects differences and supports the contributions of each individual, while embracing and leveraging diversity. #J-18808-Ljbffr United Surgical Partners International, Inc