IA-DOM-DOIT-INTS4 Cloud/Platform/Systems Specialist

The Service Delivery Public Safety IT Team is seeking a candidate for a critical cloud/platform/systems specialist to Support senior resources.

THIS IS AN ONSITE POSITION

US CITIZENS ONLY


Assignment will extend on 7/1/26. Additional background check requirements apply for Public Safety assignments. Due to the long-term nature of the assignment, Client will require a Level 1 (L1) background check. To begin work, the contractor must first successfully complete the DOM DOIT background check and fingerprinting, as well as a Client Level 2 (L2) background check. Continued employment after the start date is contingent upon the contractor successfully clearing the Client L1 background check.
Note: Experience with Ansible would be handy; Experience related to AWS IAM functionality for controlling RBAC is needed. FIN OPS - strong understanding on how to estimate costs and delivery quickly needed.


The Service Delivery Public Safety IT Team is seeking a candidate for a critical cloud/platform/systems specialist to Support senior resources. Expectations include Leading infrastructure initiatives to modernize IT infrastructure and operations to enhance efficiency, scalability, and reliability across hybrid cloud environments. This role supports enterprise modernization goals by providing support for modern approaches to hybrid-cloud administrative and engineering practices to eliminate expensive and inefficient legacy solutions, while improving operational efficiency, reducing manual intervention, and enabling scalable infrastructure solutions.

5 or more years of experience required in the following areas:
Designs, maintains, and optimizes hybrid platforms that bridge on-premises infrastructure with AWS cloud services, aligning with the shift toward cloud-centric operations: - Designing and administering AWS environments (EC2, VPC, IAM, S3) to support enterprise workloads.
- Creating hybrid workload patterns where identity, authentication, and application services function seamlessly across cloud and on-premises systems.
- Migrating legacy systems to AWS, including developing modernization roadmaps and workload readiness assessments.
- Documenting system architectures and producing AWS architecture diagrams showing network topology, dependencies, and service interactions.


Provides senior-tier support for issues escalated from Service Desk, Applications, Networking, or automation teams: - Diagnosing complex AWS identity, network, or compute issues affecting dependent applications.
- Documenting troubleshooting workflows, root causes, and long-term mitigation strategies.
- Guiding teams through hybrid dependency failures such as directory sync disruptions, routing conflicts, or misconfigured IAM policies.


Ensures platform resilience by monitoring, optimizing, and maintaining cloud and on-prem compute, storage, networking, and identity components: - Eliminate single points of failure in designs patterns
- Provide backup, recovery, and DR to meet all RTO/RPO requirements.
- Implementing performance dashboards covering compute utilization, storage I/O, and network throughput across AWS and on-prem.
- Conducting root-cause analysis for performance issues and documenting remediation steps.
- Identifying cost optimization opportunities through instance rightsizing, storage tier adjustments, and lifecycle automation.
- Maintaining architecture diagrams, standards, IaC manifests, and operational procedures in version-controlled environments.
- Preparing change impact statements for major infrastructure modifications.
- Creating release documentation for platform updates promoted through CI/CD pipelines. Ensuring consistency across platform standards, enforcement rules, and automation artifacts.


Works closely with automation specialist and other team members to ensure infrastructure deployments follow consistent, automated, and auditable patterns: - Defining IaC patterns and collaborating on Terraform module designs.
- Documenting provisioning workflows, configuration standards, and parameter usage for automated deployments.
- Supporting CI/CD infrastructure pipelines that promote test, staging, and production environments through automated checks.
- Collaborate with engineering and application teams to optimize workloads for hybrid cloud environments.
- Provide guidance on migration strategies, performance tuning, and cost optimization for hybrid-cloud deployments.


Maintain comprehensive documentation for hybrid cloud architecture, operational procedures, and automation workflows. Ensure documentation supports knowledge transfer and compliance audits.
Supports organizational security and compliance goals by implementing and documenting platform controls across cloud and on-prem environments. Responsibilities include, but are not limited to: - Enforcing AWS guardrails such as encryption, MFA, IAM role boundaries, and network segmentation.
- Producing audit evidence packages (configuration exports, pipeline logs, screenshots).
- Documenting platform hardening guidelines for compute, identity, and storage systems.
- Creating policy interpretation guides to clarify required platform configurations for other technical teams.
- Writing operational guides, onboarding materials, and "how-to" documentation for AWS and hybrid operations.
- Delivering platform standards, architecture reference materials, and annotated diagrams explaining system interactions.
- Producing executive-level briefings summarizing modernization progress and platform initiatives.

Required/Desired Skills

SkillRequired /DesiredAmountof ExperienceUS CITIZENRequired7Years- Designing and administering AWS environments (EC2, VPC, IAM, S3) to support enterprise workloads.Required5Years- Creating hybrid workload patterns where identity, authentication, and application services function seamlessly across cloud and on premises systems.Required5Years- Migrating legacy systems to AWS, including developing modernization roadmaps and workload readiness assessments.Required5Years- Documenting system architectures and producing AWS architecture diagrams showing network topology, dependencies, and service interactions.Required5Years- Diagnosing complex AWS identity, network, or compute issues affecting dependent applications.Required5Years- Guiding teams through hybrid dependency failures such as directory sync disruptions, routing conflicts, or misconfigured IAM policies.Required5Years- Documenting troubleshooting workflows, root causes, and long term mitigation strategies.Required5Years- Eliminate single points of failure in designs patternsRequired5Years- Provide backup, recovery, and DR to meet all RTO/RPO requirements.Required5Years- Implementing performance dashboards covering compute utilization, storage I/O, and network throughput across AWS and on prem.Required5Years- Conducting root cause analysis for performance issues and documenting remediation steps.Required5Years- Identifying cost optimization opportunities through instance rightsizing, storage tier adjustments, and lifecycle automation.Required5Years- Maintaining architecture diagrams, standards, IaC manifests, and operational procedures in version-controlled environments.Required5Years- Preparing change impact statements for major infrastructure modifications.Required5Years- Creating release documentation for platform updates promoted through CI/CD pipelines. Ensuring consistency across platform standards, enforcementRequired5Yearsrules, and automation artifacts.Required0- Defining IaC patterns and collaborating on Terraform module designs.Required5Years- Documenting provisioning workflows, configuration standards, and parameter usage for automated deployments.Required5Years- Supporting CI/CD infrastructure pipelines that promote test, staging, and production environments through automated checks.Required5Years- Collaborate with engineering and application teams to optimize workloads for hybrid cloud environments.Required5Years- Provide guidance on migration strategies, performance tuning, and cost optimization for hybrid-cloud deployments.Required5Years- Enforcing AWS guardrails such as encryption, MFA, IAM role boundaries, and network segmentation.Required5Years- Producing audit evidence packages (configuration exports, pipeline logs, screenshots).Required5Years- Documenting platform hardening guidelines for compute, identity, and storage systems.Required5Years- Creating policy interpretation guides to clarify required platform configurations for other technical teams.Required5Years- Writing operational guides, onboarding materials, and "how to" documentation for AWS and hybrid operations.Required5Years- Delivering platform standards, architecture reference materials, and annotated diagrams explaining system interactions.Required5Years- Delivering platform standards, architecture reference materials, and annotated diagrams explaining system interactions.Required5Years
Questions

No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI Management in advance, and contact information must be provided to CAI so that a resource can be reached during his or her absence. The Client has the right to dismiss the resource if she or he does not return to work by the agreed upon date. Do you agree to this requirement?Question2The Contractor must report any disciplinary action, misdemeanor, or felony convictions to the State for any temporary IT staff provided. Do you agree to this requirement?Question3What is your candidate's email address?Question4Have you completed and submitted the Right to Represent form, making sure to do so exactly as instructed? The form is located at hourly Vendor Rate for this position is $$.. Do you agree to this requirement?Question6PROVIDE CANDIDIDATES CURRENT LOCATION (CITY/STATE) HERE: Question7SHOW YOUR WORK - In the summary of qualifications field under the details tab of the candidate's profile, you should explain why your candidate is the best fit for this position. Please confirm that you have thoroughly validated and attested to the accuracy of the credentials listed throughout this candidate's VectorVMS profile and resume according to Section 5.2.5 of ITS-009440. Do you confirm? Candidates will get rejected if an agency cuts and pastes the candidates' resumes into this field [REQUIRED] Question8Use of AI is Strictly Prohibited: Please be advised that the use of AI-generated responses during screenings and interviews is strictly prohibited. Confirm that your candidate has been informed of this policy and agrees to adhere to it. Non-compliance will result in disqualification from the interview process. Question9Provide three (3) professional references [REQUIRED] on the candidate's resume with Contact Name, Title, Contact, and Relation to the candidate. Question10Background Check Requirements: DOM contractor personnel are required to undergo additional background check investigations (run by DOM) before starting, requiring the completion of several waiver forms & fingerprint processes. The selected candidate will be responsible for completing all the necessary waiver forms, scheduling and completing the fingerprinting process, and returning all completed items to DOM for processing. This is in addition to the National Criminal and Sex Offender check that the vendor Question11Due to the long-term nature of the assignment, Client will require a Level 1 (L1) background check. To begin work, the contractor must first successfully complete the DOM DOIT background check and fingerprinting, as well as a Client Level 2 (L2) background check. Continued employment after the start date is contingent upon the contractor successfully clearing the Client L1 background check. Please confirm that this has been communicated to the candidate and that they're comfortable proceeding. [REQUIRED] Question12Provide candidates with the complete physical address where the DOM DoIT Background Check form and fingerprint cards must be mailed. [REQUIRED] - Failure to provide accurate information will result in disqualification. Question13INTERVIEW DATES: Interviews will be conducted on [APRIL 21, 22, 23] Only submit candidates available for interviews on the date(s) provided.