Fulfillment Associate

Fulfillment AssociateWarehouseSummaryAs a Fulfillment Center associate at Gorjana, you are joining other players on the field in helping create the "Gorjana Experience" for our online and retail customers. You will understand how each process, from receiving inventory to order fulfillment, directly impacts the business and our customers. In this role, you will support order fulfillment across multiple departments and help with inventory processes from receiving to replenishment. You will be responsible for meeting service level agreements (SLAs) and key performance indicators (KPIs) across these functions, ensuring orders are shipped on time, inventory is handled accurately, and that you follow and model safe behaviors in the warehouse.Our fulfillment center is a key team in the business field, running at a fast pace while supporting one another and adapting to the needs of our business and customers. We are hiring both Full-Time and Part-Time associates for this role.ResponsibilitiesAccurately receive inventory, pick, and pack orders via handheld devices (RFSmart)Follow standard procedures for inventory receiving and replenishment, packing, and sorting orders.Uphold functional and department-level goals and SLAs for receiving timelines and order fulfillment.Communicate and escalate delays, discrepancies, damages, or shortages to the Team Lead/Manager.Maintain clean, organized, and safe work areas for receiving, replenishment, packing, and shipping.Focus on quality and accuracy; identifying and matching each product to customer orders and purchase order receipts.Follow safety procedures and participate in required safety training.Identify and recommend process improvements to increase speed, accuracy, and efficiency.AvailabilityMonday – SundayShifts between: 6:00 am - 9:30 pmWeekend shift: 6:00 am - 2:30 pmMust be available to work at least one Saturday shift per monthCompetenciesAdaptable and Manage ChangeOrganized and Time ManagementMotivated and Results DrivenCoachable and Receive FeedbackPassionate about our brandRequirementsHigh school diploma or equivalentMust be at least 18 years of age1–2 years of warehouse, fulfillment, or shipping experience preferredBilingual (English/Spanish) strongly preferredExperience with RF-Smart, WMS systems, handheld scanners, and shipping platforms preferred but not requiredStrong attention to detail and time management skillsReliable, punctual, and a collaborative team playerComfortable working in a fast-paced environment with shifting prioritiesPhysical DemandsThe physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.Must be over the age of 18Ability to lift or move at least 50 lbs.Ability to bend, squat, twist and reachAbility to stand and/or walk for at least 6 hours per shiftAbility to be flexible to the needs of the businessFull-Time associates must have open availabilityPerksHourly pay at $21/hourEmployee discount and product credits programBenefits including medical, vision and dental available*Opportunities for growth