Restaurant Manager
Ritual House
Job Description
Job Description
Benefits:
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
Full-Time | Salaried Management Position JOIN THE ENERGY. LEAD THE FLOOR. GROW WITH US! Shorty’s North Shore is looking for an experienced, energetic, and hospitality-driven Floor Manager to join our management team! If you LOVE people, great energy, great food, amazing music, sports, and creating memorable guest experiences, we want to meet you. Shorty’s isn’t just a restaurant and bar—it’s an experience. We bring together great food, cold drinks, sports, entertainment, family, friends, and FUN in a fast-paced, high-energy environment. With 30+ TVs, DJs on game days, live entertainment, special events, large parties, and an exciting atmosphere, there’s always something happening at Shorty’s North Shore. Located just minutes from Pittsburgh’s major stadiums, game days and special events bring incredible energy and some of our biggest, most exciting shifts. As our Floor Manager, you’ll be right in the middle of the action—leading your team, connecting with guests, driving service standards, and making sure every shift delivers the Shorty’s experience. WHAT WE’RE LOOKING FOR
- 3+ years of restaurant, bar, hospitality, or leadership experience
- Previous restaurant management, floor management, or comparable FOH leadership experience
- A hands-on leader who LOVES being on the floor and working with people
- Experience leading servers, bartenders, hosts, bussers, and support staff
- Strong understanding of guest service, restaurant operations, labor management, and sales
- Ability to thrive in a high-volume, fast-paced environment
- Strong business acumen and problem-solving skills
- Ability to remain calm, organized, and effective during high-volume shifts
- A leader who can motivate, coach, develop, and hold a team accountable
- Passion for hospitality and creating memorable guest experiences
- Positive attitude, professional presence, and GREAT energy
- Strong communication and organizational skills
- Ability to work nights, weekends, holidays, game days, concerts, and special events
- Must be 21+
- Lead our FOH team and create a positive, energetic, and accountable culture
- Run successful shifts from opening through closing
- Be visible and engaged with your team and guests—we lead from the floor, not the office
- Coach, train, develop, motivate, and retain great team members
- Lead servers, bartenders, hosts, bussers, and support staff
- Deliver outstanding hospitality through consistent guest interaction and table touches
- Resolve guest concerns quickly, professionally, and with genuine hospitality
- Manage labor throughout each shift based on business volume
- Monitor service standards, ticket times, cleanliness, and the overall guest experience
- Ensure opening, closing, side work, cash-handling, comp, and void procedures are followed
- Assist with hiring, onboarding, and training new team members
- Help execute game days, DJs, live entertainment, large parties, concerts, and special events
- Drive sales through great service, team engagement, and strong floor presence
- Work closely with our culinary and management teams to create a seamless guest experience
- Maintain a clean, safe, organized, and welcoming restaurant
- Lead by example every single shift
- Competitive compensation
- Compensation will be discussed during the interview and will be based on experience and qualifications
- Bonus opportunities
- Great benefits
- Health, dental, and vision benefits
- Paid time off
- Employee food and entertainment perks
- Career growth and advancement opportunities
- Positive, high-energy, team-focused work environment
- Opportunity to grow with an expanding hospitality company
- Shorty’s North Shore
- Shorty’s Waterfront – West Homestead
- SugarBird
- North Plaza
- HighBall
- Palm Palm
- Ritual House
Come be part of the Shorty’s family! Shorty’s is proudly part of Legacy Hospitality Partners.
Vacancy posted 27 days ago
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