Warehouse Associate - Sports Warehouse Georgia - Tackle, Tennis, Running, Inline & Riding Warehouse - Alpharetta, GA

Warehouse Associate

We're more than an e-commerce retailer - we're a destination for athletes, adventurers, and sports enthusiasts. Sports Warehouse offers a carefully curated selection of gear and equipment across tennis, pickleball, padel, running, bass fishing, equestrian sports, ice and roller hockey, inline skating, roller derby, and skateboarding. Our goal is simple: help every customer find the right products with expert guidance, exceptional service, and a shopping experience that keeps them coming back.

Behind every order is a team committed to getting it right. Our warehouse associates keep operations running smoothly by receiving inventory, fulfilling orders with accuracy, and preparing every shipment with care. Their attention to detail and efficiency ensures our customers receive the products they need on time and ready for their next adventure. We're looking for dependable, motivated people who thrive in a fast-paced environment and are committed to quality in everything they do. Join a team that values collaboration, continuous improvement, and delivering an outstanding experience for every customer, every order, every day.

Purpose of Position

• Pick and pack customer orders in a way that achieves maximum productivity with minimal error.

Duties and Responsibilities:

Picking and Packing

• Accurately pick products for customer orders in accordance with established procedures and productivity standards.
• Pack customer orders efficiently while supporting all essential order fulfillment operations.
• Select appropriate packing materials to ensure product safety during shipping while maintaining cost efficiency.

Racquet Service

• Carefully and efficiently install strings according to racquet specifications.
• Identify possible damage or defects to racquets and/or strings and assess the necessary corrective actions.
• Repair and/or replace accessories as needed.

General Warehouse Duties

• Complete tasks promptly and efficiently to meet operational goals.
• Take breaks as required and accurately log all breaks on timecard. Resume work duties upon clocking in for shifts/returning from breaks.
• Ensure a safe, clean and organized work environment by keeping work areas free of clutter and debris.
• Adapt to busy periods by assisting coworkers and maintaining team flexibility.
• Continuously enhance skills, procedures and knowledge relevant to the role.
• Perform routine cleaning and preparation tasks to support warehouse operations (e.g., managing waste, breaking down boxes, handling products).
• Undertake other necessary warehouse duties as required for the smooth operation of Sports Warehouse.

Performance Benchmarks

Must meet the current standards/benchmarks of Level 1. These standards may be assessed and updated quarterly based on warehouse performance. This can be discussed further during the interview process.

Requirements

• Proficient in Microsoft Office Suite.
• Demonstrate ability to learn new software applications.
• Communicate clearly and professionally during conversations.
• Demonstrate active listening skills.
• Approach problem-solving with creativity and innovation.
• Exhibit a professional demeanor in all interactions.
• Interpret and execute written and verbal instructions accurately.
• Follow directions well and gain clarification as needed.
• Adapt to new circumstances and execute multiple tasks and deadlines.
• Excellent organizational skills.
• Maintain focus and attention to detail effectively.
• Work independently and remain motivated.
• Recognize when to seek assistance and collaborate effectively.
• Foster a positive attitude and strong work ethic, contributing actively within a team.
• Maintain a standard of conduct that will maintain an orderly and productive workplace.
• Uphold standards of safety and cleanliness in the work environment.
• Practice good judgement in actions and decision making.
• Abide by all Sports Warehouse policies and procedures.
• Demonstrate a sense of pride in your work and represent Sports Warehouse in a favorable manner.
• Other duties deemed necessary to support daily operations of Sports Warehouse.

Supervisory Responsibility

This position has no direct supervisory responsibility.

Work Environment

This role involves working in a fast-paced warehouse environment and requires routine use of standard warehouse equipment for warehousing/shipping products. This includes, but is not limited to, rolling carts, hand scanners, tape guns, box cutters, cardboard boxes, ladders, hand trucks, pallet jacks etc. Additionally, position requires use of tablets/computers. The environment is designed to promote both focused work and creative brainstorming. The use of racquet stringing machines and related tools/supplies may also be required to support the needs of the business.

Physical Demands

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation.

• Frequently move throughout the building to perform essential job duties, including standing, walking, bending, twisting, reaching, stooping, kneeling, crouching, and occasional climbing. This position involves continuous active movement and requires remaining in a stationary standing position for extended periods of time.
• Regularly use hands, wrists, fingers, and arms to handle, sort, pack, organize, and move products, tools, and equipment, including repetitive motion activities and racquet stringing or service-related tasks as assigned.
• Regularly operate computers, tablets, handheld scanners, warehouse management systems, and other technology or equipment necessary to complete assigned duties accurately and efficiently.
• Communicate effectively to exchange information, coordinate workflow, and support operational and safety needs.
• Maintain close visual attention to detail when identifying products, processing inventory, fulfilling orders, inspecting merchandise, reading labels or screens, and performing warehouse or racquet service tasks.
• Regularly lift, carry, push, pull, and move items weighing up to ten pounds; occasionally lift or move items weighing 1020 pounds; and infrequently lift or move items weighing up to 50 pounds.
• Team lifting or the use of mechanical assistance may be required or encouraged for heavier, oversized, or awkward items in accordance with company safety practices.
• Work in a fast-paced warehouse environment that may include varying temperatures, moderate noise levels, moving equipment, and frequent interaction with warehouse machinery and operational traffic.
• Ability to work a scheduled shift and maintain regular attendance in accordance with company policies.
• Ability to adapt to changing job duties and business needs.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.