Mobile Associate Retail Sales, Bilingual Preferred

At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!

Your ability to connect people goes beyond language. At T-Mobile thats a superpower!

We believe great customer experiences begin with meaningful connections. We celebrate the different backgrounds experiences and languages that make our communities unique.

As a Mobile Associate youll help customers explore technology find solutions and stay connected to what matters most. Speaking more than one language is a valuable skill that helps us welcome more customers build stronger relationships and create experiences where everyone feels understood.

We recognize the unique perspectives and talents our team members bring and are committed to helping them grow through hands-on experience collaboration and ongoing support. From helping families find the right plan to introducing customers to new technology every interaction is an opportunity to build meaningful connections and make a difference.

Your mission Bring your full self your unique skills and your passion for people to work every day.

What Youll Do

We work together to create memorable customer experiences build lasting relationships and make technology accessible to everyone.

• Connect with customers. Create welcoming personalized experiences that help customers feel heard understood and confident in their choices.
• Explore the latest technology. Demonstrate smartphones accessories and connected devices while helping customers discover solutions that fit their lives.
• Build lasting relationships. Listen ask questions and recommend products and services that keep customers connected
• Make shopping simple. Support customers throughout their shopping journey whether they started online through Customer Care or in-store.
• Develop your sales skills. Learn how to balance customer needs with sales objectives while building confidence in a fun team-oriented environment.
• Work together. Collaborate with teammates store leaders and other T-Mobile teams to solve problems share ideas and support customers including small business owners.

Grow Your Career With Us

We believe phenomenal careers are built through learning teamwork and new opportunities. No technology expertise is needed to get started just a passion for helping people and a willingness to learn. With hands-on experience and support Mobile Associates build the skills and confidence to succeed while preparing for future opportunities including the next step as a Mobile Expert.

What Were Looking For

• High school diploma or GED. (Required)
• At least 6 months of customer service or sales experience; retail experience preferred.
• Ability to communicate effectively in English and one or more additional languages. (Preferred)
• You will thrive in a role where you are creating moments of magenta magic for your customers.
• Interest in technology and helping customers find solutions.
• A collaborative approach and willingness to learn from teammates and store leaders.
• Motivation to achieve sales goals while providing excellent customer service.

More languages. More connections. One exciting career.

• At least 18 years of age
• Legally authorized to work in the United States

Travel :
Travel Required (Yes/No): No

DOT Regulated :
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Hourly Base Pay: $19.50 plus $5.00 per hour training pay.

Within the first 90 days working at T-Mobile Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18000/year. Actual incentives vary based on performance and full-time employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out .

Never stop growing! As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable! T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression genetic information national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Required Experience:

IC