Reference Library Technical Assistant

Reference Library Technical Assistant

Charleston Southern University

Summary: Reporting to the Head of Reference and Instruction, the Reference Library Technical Assistant is a highly visible library position, requiring front-line interaction and excellent customer service assisting patrons in the use of the library and its resources. The regular hours for this position will be Sunday through Thursday, 3:00pm to midnight. These hours may change during the summer semester and during holiday and semester breaks.

Work Performed: Provide basic reference support, along with technology and printing assistance to patrons in-person, online, and via telephone; Shelve and retrieve periodicals and reference materials; Knowledge of library policies and procedures with willingness to enforce policies to ensure safety and satisfaction of patrons; Provide administrative support for the reference department; Assist with supervision of reference work-study student workers; Perform nightly closing procedures for the building; Other duties as assigned.

Qualifications: Education: Bachelor's degree with some library experience preferred; Associate degree with two years' experience in a library setting. Experience: Some knowledge of common library resources and procedures; Technology skills including Microsoft Office and printer troubleshooting; Highly effective and professional communication skills; Ability to work collaboratively as well as exercising independent judgment.

Essential Job Functions: Certain jobs at Charleston Southern University may require specific physical and/or mental abilities, and the hiring manager will provide additional information and provision of requests for reasonable accommodation if needed. Regular, on-time attendance is an essential job function of this position.

Application Process: Interested candidates should submit a CSU application, cover letter, resume, and contact information for three professional references. In the cover letter, applicants should address their experience and how their personal faith aligns with the mission of Charleston Southern University. Charleston Southern University is an equal opportunity employer and does not discriminate based on race, color, national origin, sex, disability, or age. We are committed to building a diverse and inclusive community that reflects our values and mission.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

This position will remain open until filled.

Charleston Southern University is a Christian university and tobacco-free campus. We do not illegally discriminate on the basis of race, age, color, national or ethnic origin, disability, sex, pregnancy, childbirth or related medical conditions (including but not limited to lactation), religion, genetic information, veteran or military status, or any other basis on which the university is prohibited from discrimination under local, state or federal law, in its employment or in the provision of its services, including but not limited to its programs and activities, admissions, educational policies, scholarship and loan programs, and athletic and university-administered programs. In order to fulfill its purpose, the university may legally discriminate on the basis of religion in employment. The university has been granted exemption from certain regulations promulgated under Title IX of the Education Amendments of 1972 which conflict with the University's religious tenets and core values.